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Added note how to capture diagnostics from the command line. #425

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Jul 4, 2025
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Added note how to capture diagnostics from the command line. #425

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2 changes: 2 additions & 0 deletions docs_versioned_docs/version-ros2jazzy/ros/troubleshooting.mdx
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Expand Up @@ -7,6 +7,8 @@ sidebar_position: 9
The following are common problems our [support team](https://support.clearpathrobotics.com/hc/en-us)
have received. Before [submitting a request](https://support.clearpathrobotics.com/hc/en-us/requests/new)
please review the items below to see if they resolve your problem. If your problem is not resolved, download a [diagnostic capture](./cockpit/ros2_diagnostics.mdx#capture-diagnostics) from the [Cockpit webserver](./cockpit/overview.mdx) and attach it to the support request.
An alternative to Cockpit diagnostic capture is running `ros2 run clearpath_robot grab-diagnostics` which will grab all the typical data needed for troubleshooting and place it into a compressed folded.
It can be copied off the computer using a tool such as `scp`.

Our [getting started](/docs/ros) section may also help answer some questions.

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