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Support

Eric Slutz edited this page Jun 11, 2026 · 1 revision

Support

Public support URL: https://blockiversevr.com/support/

Contact

  • Primary support: support@blockiversevr.com
  • General contact: info@blockiversevr.com
  • Fallback support: support@ericslutz.dev

For support requests, include:

  • Device model: Meta Quest 3 or Meta Quest 3S.
  • App version, tag, commit, or build source.
  • Game mode: creative, survival, or LAN multiplayer.
  • Steps to reproduce the issue.
  • What you expected to happen.
  • What happened instead.

Community Help

Use GitHub Discussions for Q&A, gameplay feedback, Quest setup help, feature ideas, and community build reports.

Use GitHub Issues for reproducible bugs or scoped development tasks.

Known Current Limitations

  • Blockiverse VR is in active development and is not a final store release.
  • Primary supported hardware is Meta Quest 3 and Meta Quest 3S with Quest Touch controllers.
  • Multiplayer is local LAN only. Cloud-hosted private worlds are tracked as future expansion work.
  • Worlds are bounded rather than infinite streaming terrain.
  • Voice communication uses Meta Quest party chat. There is no in-app voice chat.
  • Manual Quest hardware validation remains important for comfort, performance, audio timing, and release readiness.

Before Reporting

  • Restart the headset and confirm the issue happens again.
  • For LAN multiplayer issues, include host/client device models and whether both devices were on the same local network.
  • For save/load issues, avoid deleting local app data until the save can be inspected or backed up.

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