Updating FreeScout

• Method 1. Update from web interface (recommended)
• Method 2. Update using console script
• Method 3. Update using GIT
• Method 4. Manual updating

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Before apdating make sure to backup application files and database.

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Method 1. Update from web interface

This method is supported starting from version 1.0.3.

Open FreeScout and go to Manage » System » Status. In App Version section click Check for updates and follow instructions:

Updating process may take several minutes, do not close browser window until it finishes or shows an error.

If self-updater script hits your hosting's PHP memory size limit or PHP max execution time you will see something like "Error occured. Please check your internet connection and try again."

If error occurs:

• Try to update again.
• If still does not work, open http://example.com/tools.php and click Update Now.
• If still does not work, switch to another update method.

Method 2. Update using console script

This method requires SSH console and GIT.

1. Go to the root of your FreeScout application.
2. Run update script:

tools/update.sh

3. Follow instructions.

Method 3. Update using GIT

This method requires SSH console and GIT.

1. Pull updates from GitHub:

git pull

2. Run the following console command:

php artisan freescout:after-app-update

Method 4. Manual updating

Use this method only if you can not use console or GIT.

1. Open https://example.com/tools.php

2. Enter APP_KEY from your .env file and click Update App button.
3. Open and check application.