[Jira Server] Automatic Ticket Creation

[philiplb]

Hi,

in the legacy Jira integration, there was the option to automatically create Jira tickets for new Sentry issues. Would it be possible to bring back this feature?
It should be again configurable by Sentry project (so for example the tickets are created for the correct Jira project).
And maybe this feature could get a bit extended with some kind of threshold: Don't create a Jira ticket on the first event but maybe if that issue happened more than an configurable amount of times.

[hassanakhtar]

Any update on this?

[Amy-Lynn]

Any follow up here?

[saifelse]

Relevant forum topic https://forum.sentry.io/t/automatically-create-jira-tickets/5472/6 :

the best approach is to build an integration that does this. We will never automatically create a Jira ticket out of a Sentry issue (the issues I described are still issues). We’ve talked about making it possible to build via a rules engine - so that you could decide when to create a ticket (vs all the time), but thats not high on our priority list at the moment.

[github-actions]

This issue has gone three weeks without activity. In another week, I will close it.

But! If you comment or otherwise update it, I will reset the clock, and if you label it Status: Accepted, I will leave it alone ... forever!

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"A weed is but an unloved flower." ― Ella Wheeler Wilcox 🥀