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LeeTheMax edited this page Oct 21, 2026 · 2 revisions

Frequently Asked Questions

What is VRViewer?

VRViewer is a Windows application from LTM Technologies for viewing and mirroring VR content through supported capture sources.

Visit the official website for product details and current features.

Where can I download VRViewer?

Start at the official VRViewer website. You can also review available versions and release notes on the GitHub Releases page.

Is VRViewer compatible with my headset?

Compatibility depends on your headset, VR runtime, target application, and the capture source being used.

See the Compatibility page for details about evaluating and reporting your configuration.

Does VRViewer require OpenXR?

Requirements depend on the source you intend to use. OpenXR-related functionality requires an appropriate OpenXR environment, while other sources may have their own requirements.

Check the documentation for your installed version and the Compatibility page.

Can I use VRViewer with SteamVR?

VRViewer may offer a SteamVR source, depending on the installed version. Its availability does not guarantee that every SteamVR application or session can be captured.

See Troubleshooting if the source fails to initialize or display an image.

Why is the viewer showing a black screen?

The selected source may not be initializing or producing an image. Verify that the relevant VR software and target application are running, then review the black-screen troubleshooting steps.

Where can I find release notes?

Release notes and published release files are available on the GitHub Releases page.

How do I report a bug?

Open the new issue page and select Bug Report.

Include your VRViewer version, Windows version, selected source, reproduction steps, and any relevant error messages.

How do I request a feature?

Use the new issue page and select Feature Request. Explain the problem you are trying to solve and describe the behavior you would like.

Does VRViewer generate log files?

VRViewer does not currently generate its own application logs.

The OpenXR layer writes logs under %LOCALAPPDATA%, but the precise filename and subdirectory should be confirmed before sharing a specific path.

When reporting an issue, include any visible error messages and clear steps to reproduce the problem. Do not share license keys, credentials, or sensitive information.

Where can I find licensing and purchase information?

Visit the official VRViewer website for current product, purchase, and licensing information.

Refer to the terms provided with your purchase for the applicable license conditions.

Where can I get help?

Review the Troubleshooting page and search existing GitHub Issues. If your problem remains unresolved, submit a new issue using the appropriate template.