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Maja Dabcevic edited this page May 5, 2025 · 12 revisions

🍽️ Welcome to the MK2 - Bartender Wiki

This wiki documents the development and strategy behind our smart QR-based order and table management platform, built for restaurants, cafés, and bars.

Built with: ASP.NET Core, React + Vite, PostgreSQL, Redis, and Docker
Targeting: Hospitality businesses in Croatia and beyond

🌟 Project Vision

Become the leading provider of QR solutions for hospitality guest interaction in Croatia and beyond.

We help modern hospitality businesses streamline their operations, reduce wait times, and improve guest satisfaction — with no hardware requirements and minimal training.

🧭 About the Project

The platform allows guests to:

  • Scan a QR code to view an up-to-date, multilingual menu.
  • Place orders without logging in.
  • Call staff or request the bill via phone.
  • Preview which venues are nearby and how busy they are

And enables staff to:

  • Manage tables, orders, and notifications.
  • Track business performance with real-time updates.
  • Role-based permissions: Owner, Manager, Staff, Guest
  • Custom QR code generation and rotation

📈 Market Fit

  • Hospitality in Croatia is growing, with QR adoption rising post-pandemic
  • Existing global players neglect small-to-medium local needs
  • We provide a localized, simple, and affordable SaaS model — no commissions, no lock-in

Free 14-day trial. No credit card required.

🧠 SWOT Analysis

SWOT Analysis
Strengths Weaknesses
Innovative and agile
Small team can ship quickly and adapt fast		 Limited resources
Small budget, team multitasking, slower scaling
Local market focus
Tailored for Croatian hospitality needs		 Low brand recognition
New name, untested by most customers
Lower operating costs
Optimized infrastructure and tooling		 MVP feature set
Fewer features and integrations compared to veterans
Personal customer approach
Direct support builds trust		 Operational inexperience
Limited exposure to scaling, legal, sales
Opportunities vs. Threats
Opportunities Threats
Digital transformation
Croatian SMEs adopting cloud/software fast		 Big competitors
Global SaaS players can enter local market easily
Lack of localized tools
Many QR systems ignore Croatian specifics		 Economic risk
Inflation, budget cuts, new taxes may slow adoption
EU/startup funding
Grants, incubators, cloud incentives available		 Security & legal risks
QR abuse, GDPR compliance, evolving laws
Scalable product
Model can expand regionally or globally		 Regulation changes
New digital policies could affect delivery model

💪 What Sets Us Apart

  • 🇭🇷 Local-first (Croatian interface, support, pricing)
  • 💸 No transaction fees — flat monthly pricing
  • 📊 Real-time insight into table turnover and popular menu items
  • 🧩 Modular architecture ready for scaling across chains or regions

👥 Team Behind It

A passionate team of developers with:

  • Full-stack experience in .NET and modern web technologies
  • Focus on UX, scalability, and security
  • A hands-on approach: early customers get tailored support

🔮 Coming Soon

  • Payment integration (Stripe, KeksPay)
  • Advanced analytics dashboards
  • Staff shift management
  • Multi-language content management
  • Internationalization and franchise support

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