TMDB API error

[bleachjade]

Description

I'm running Overseerr using docker-compose on my Mac Mini M4 machine, been a great experience for the past month until this issues occur

this is Overseerr Log telling that it's TMDB related problem:

Here is the sample logs on docker:

2024-12-17T03:02:02.188Z [debug][API]: Something went wrong retrieving movie {"errorMessage":"[TMDB] Failed to fetch movie details: ","movieId":"718821"}
2024-12-17T03:02:02.189Z [debug][API]: Something went wrong retrieving movie {"errorMessage":"[TMDB] Failed to fetch movie details: ","movieId":"424694"}
2024-12-17T03:02:02.190Z [debug][API]: Something went wrong retrieving movie {"errorMessage":"[TMDB] Failed to fetch movie details: ","movieId":"164"}
2024-12-17T03:02:02.691Z [debug][API]: Something went wrong retrieving movie {"errorMessage":"[TMDB] Failed to fetch movie details: ","movieId":"181808"}
2024-12-17T03:02:03.223Z [debug][API]: Something went wrong retrieving movie {"errorMessage":"[TMDB] Failed to fetch movie details: ","movieId":"77"}
2024-12-17T03:02:06.139Z [debug][API]: Something went wrong retrieving popular movies {"errorMessage":"[TMDB] Failed to fetch discover movies: "}
2024-12-17T03:02:07.193Z [debug][API]: Something went wrong retrieving movie {"errorMessage":"[TMDB] Failed to fetch movie details: ","movieId":"330459"}
2024-12-17T03:02:07.700Z [debug][API]: Something went wrong retrieving movie {"errorMessage":"[TMDB] Failed to fetch movie details: ","movieId":"937287"}
2024-12-17T03:02:08.229Z [debug][API]: Something went wrong retrieving movie {"errorMessage":"[TMDB] Failed to fetch movie details: ","movieId":"164"}
2024-12-17T03:02:11.142Z [debug][API]: Something went wrong retrieving trending items {"errorMessage":"[TMDB] Failed to fetch all trending: "}
2024-12-17T03:02:11.144Z [debug][API]: Something went wrong retrieving the movie genre slider {"errorMessage":"[TMDB] Failed to fetch movie genres: "}
2024-12-17T03:02:11.145Z [debug][API]: Something went wrong retrieving popular movies {"errorMessage":"[TMDB] Failed to fetch discover movies: "}
2024-12-17T03:02:11.146Z [debug][API]: Something went wrong retrieving popular series {"errorMessage":"[TMDB] Failed to fetch discover TV: "}
2024-12-17T03:02:12.208Z [debug][API]: Something went wrong retrieving popular series {"errorMessage":"[TMDB] Failed to fetch discover TV: "}
2024-12-17T03:02:12.210Z [debug][API]: Something went wrong retrieving the series genre slider {"errorMessage":"[TMDB] Failed to fetch TV genres: "}
2024-12-17T03:02:12.210Z [debug][API]: Something went wrong retrieving movie {"errorMessage":"[TMDB] Failed to fetch movie details: ","movieId":"845781"}
2024-12-17T03:02:13.317Z [debug][API]: Something went wrong retrieving movie {"errorMessage":"[TMDB] Failed to fetch movie details: ","movieId":"718821"}
2024-12-17T03:02:13.318Z [debug][API]: Something went wrong retrieving movie {"errorMessage":"[TMDB] Failed to fetch movie details: ","movieId":"22881"}
2024-12-17T03:02:13.318Z [debug][API]: Something went wrong retrieving movie {"errorMessage":"[TMDB] Failed to fetch movie details: ","movieId":"424694"}
2024-12-17T03:02:13.762Z [debug][API]: Something went wrong retrieving movie {"errorMessage":"[TMDB] Failed to fetch movie details: ","movieId":"181808"}
2024-12-17T03:02:14.257Z [debug][API]: Something went wrong retrieving movie {"errorMessage":"[TMDB] Failed to fetch movie details: ","movieId":"77"}
2024-12-17T03:02:22.168Z [debug][API]: Something went wrong retrieving popular movies {"errorMessage":"[TMDB] Failed to fetch discover movies: "}
2024-12-17T03:02:22.172Z [debug][API]: Something went wrong retrieving trending items {"errorMessage":"[TMDB] Failed to fetch all trending: "}
2024-12-17T03:02:22.642Z [debug][Download Tracker]: Found 3 item(s) in progress on Radarr server: Radarr 
2024-12-17T03:02:22.694Z [debug][Download Tracker]: Found 10 item(s) in progress on Sonarr server: Sonarr 
2024-12-17T03:02:23.215Z [debug][API]: Something went wrong retrieving movie {"errorMessage":"[TMDB] Failed to fetch movie details: ","movieId":"330459"}
2024-12-17T03:02:23.721Z [debug][API]: Something went wrong retrieving movie {"errorMessage":"[TMDB] Failed to fetch movie details: ","movieId":"937287"}
2024-12-17T03:02:24.258Z [debug][API]: Something went wrong retrieving movie {"errorMessage":"[TMDB] Failed to fetch movie details: ","movieId":"164"}
2024-12-17T03:02:27.188Z [debug][API]: Something went wrong retrieving the movie genre slider {"errorMessage":"[TMDB] Failed to fetch movie genres: "}
2024-12-17T03:02:27.189Z [debug][API]: Something went wrong retrieving popular movies {"errorMessage":"[TMDB] Failed to fetch discover movies: "}
2024-12-17T03:02:28.307Z [debug][API]: Something went wrong retrieving popular series {"errorMessage":"[TMDB] Failed to fetch discover TV: "}
2024-12-17T03:02:28.308Z [debug][API]: Something went wrong retrieving the series genre slider {"errorMessage":"[TMDB] Failed to fetch TV genres: "}
2024-12-17T03:02:34.397Z [debug][API]: Something went wrong retrieving movie {"errorMessage":"[TMDB] Failed to fetch movie details: ","movieId":"22881"}
2024-12-17T03:02:34.398Z [debug][API]: Something went wrong retrieving movie {"errorMessage":"[TMDB] Failed to fetch movie details: ","movieId":"424694"}
2024-12-17T03:02:37.178Z [debug][API]: Something went wrong retrieving popular series {"errorMessage":"[TMDB] Failed to fetch discover TV: "}
2024-12-17T03:02:38.304Z [debug][API]: Something went wrong retrieving movie {"errorMessage":"[TMDB] Failed to fetch movie details: ","movieId":"845781"}
2024-12-17T03:02:39.391Z [debug][API]: Something went wrong retrieving movie {"errorMessage":"[TMDB] Failed to fetch movie details: ","movieId":"718821"}
2024-12-17T03:02:39.784Z [debug][API]: Something went wrong retrieving movie {"errorMessage":"[TMDB] Failed to fetch movie details: ","movieId":"181808"}
2024-12-17T03:02:40.282Z [debug][API]: Something went wrong retrieving movie {"errorMessage":"[TMDB] Failed to fetch movie details: ","movieId":"77"}
2024-12-17T03:02:45.286Z [debug][API]: Something went wrong retrieving movie {"errorMessage":"[TMDB] Failed to fetch movie details: ","movieId":"164"}
2024-12-17T03:02:48.206Z [debug][API]: Something went wrong retrieving trending items {"errorMessage":"[TMDB] Failed to fetch all trending: "}
2024-12-17T03:02:48.216Z [debug][API]: Something went wrong retrieving the movie genre slider {"errorMessage":"[TMDB] Failed to fetch movie genres: "}
2024-12-17T03:02:58.231Z [debug][API]: Something went wrong retrieving popular movies {"errorMessage":"[TMDB] Failed to fetch discover movies: "}
2024-12-17T03:02:59.381Z [debug][API]: Something went wrong retrieving the series genre slider {"errorMessage":"[TMDB] Failed to fetch TV genres: "}
2024-12-17T03:03:00.004Z [debug][Jobs]: Starting scheduled job: Download Sync 
2024-12-17T03:03:00.009Z [info][Jobs]: Starting scheduled job: Plex Watchlist Sync 
2024-12-17T03:03:02.361Z [debug][API]: Something went wrong retrieving regions {"errorMessage":"[TMDB] Failed to fetch countries: "}
2024-12-17T03:03:02.362Z [debug][API]: Something went wrong retrieving languages {"errorMessage":"[TMDB] Failed to fetch langauges: "}

this is my compose file:

services:
  overseerr:
    image: lscr.io/linuxserver/overseerr:develop
    container_name: overseerr
    environment:
      - PUID=1000
      - PGID=1000
      - TZ=Asia/Bangkok
    volumes:
      - /Volumes/My Passport/AppData/overseerr/config:/config
    ports:
      - 5055:5055
    restart: unless-stopped

What I've tried so far but not working

• tried to run on a different version (below)
• tried to use Adguard DNS in compose file
• tried to disable firewall temporary
• start everything from scratch

Version

latest, develop, arm64v8-latest

Steps to Reproduce

1. use docker-compose on macOS
2. use external HDD for storing config
3. go to localhost:5055
4. go to dashboard

Screenshots

No response

Logs

No response

Platform

desktop

Device

Mac Mini M4 (docker)

Operating System

macOS Sequoia 15.1.1

Browser

Google Chrome

Additional Context

No response

Code of Conduct

• I agree to follow Overseerr's Code of Conduct

[bleachjade]

It's working on the past couple days, but now it went down again. I don't know what's happening but I didn't do anything

[TechLoom]

I ran into this issue today with version 1.33.2 running on Ubuntu on a Raspberry Pi 3. I tried restarting the snap, no luck with fixing the issue, same problem as OP. It wasn't until I restarted the hardware that everything started working again.

[andreypopov]

+1

[cgibsonmm]

+1 here, been working fine for months now briked.

[andreypopov]

I managed to fix it somehow ) Do not remember solution. Probably added some static dns servers.

Domain Name | Type | IP Address / Hostname
api.themoviedb.org | Host (A) | 13.227.219.97
api.tmdb.org | Host (A) | 54.192.99.23
image.tmdb.org | Host (A) | 138.199.37.231
images.tmdb.org | Host (A) | 54.192.99.19
themoviedatabase.org | Host (A) | 9.9.9.9
themoviedb.org | Host (A) | 9.9.9.9
tmdb-image-prod.b-cdn.net | Host (A) | 54.192.99.19
tmdb.org | Host (A) | 54.192.99.19

[stale]

This issue has been automatically marked as stale because it has not had recent activity. It will be closed if no further activity occurs. Thank you for your contributions.