Windows Installer Issues

Windows Installer Issues

Installer cannot start Printbuddy

Check:

• The install path has no restrictive permissions.
• Antivirus did not quarantine files.
• Required ports are free.
• The service account can read/write the data directory.

Web UI does not open

Verify that Printbuddy is running and listening on the configured port. Also check Windows Firewall rules for the selected port.

Printer cannot be reached

From the Windows host, test the printer API URL in a browser or PowerShell.

Examples:

Test-NetConnection <printer-ip> -Port 7125
Invoke-WebRequest http://<printer-ip>:7125/server/info

Adjust the port and URL for Bambu or PrusaLink printers.

Logs

Use the installer-created log path or Windows service logs to inspect startup and runtime errors. Redact secrets before sharing logs.