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Release 1.129.0 - January 10th, 2026

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@DrJJ DrJJ released this 13 Jan 02:42
· 90 commits to master since this release

New or changed functionality:

  • BE-4805 Add call quality data to /sa/call
  • BE-4868 Add sentimentFinal and sentimentTrend to the response from GET /sa/offline/{saSessionId}/data
  • BE-4869 Add sentiments field to /sa/call
  • QA-3218 Admin Tool: Removed the ability to delete assigned phone numbers
  • BE-4856 Demo App Casey healthcare page new design/copy changes - v.2.7
  • BE-4775 Implement webhooks for justcall.io events
  • BE-4879 Improved exceptions in case of license expiration or license retrieval issues
  • BE-4878 Log more details about RateLimitExceededException
  • BE-4820 Make the name of the Firestore configurable via env variable
  • BE-3368 Migrated to new Google reCaptcha on Google Cloud
  • BE-4807 SA: Add voicebot view on the Call Details Page
  • BE-4902 SA: Added ability to open call in new tab from calls table
  • BE-4867 SA: Draw both Agent and Caller Sentiment and make sure that the sentiment data points are correctly represented in chart
  • BE-4886 SA: Remove weekend dates from line graphs on Agent Dashboard
  • BE-4841 Support full set of date/time formats in the APIs (as per RFC 3339, section 5.6)
  • BE-4650 Tie Agent session to AIVR session by means of an AgentCode
  • BE-4649 Track Copilot events - sending and reception
  • MST-1136 Voicebot: Use LLM to generate natural, conversational repeat responses
  • QA-2964 Web Console: Added a success message when resending the password reset email to an invited user
  • QA-3171 Web Console: Added missing button labels on the call review page
  • BE-4855 Web Console: Implement Terms of Service Page in Console upon first login

Changes related to Integrity of Processing (fixes):

  • BE-4870 Fix cases where the fullyAutomated[].varValue in voicebot stats response has a comma-separated list of values
  • MST-1165 Fix: Should not concatenate two sequences of digits in consecutive answers
  • BE-4910 SA: Fix - Corrected the order of AIVR events on the call details AIVR events page
  • QA-3222 SA: Fix - Dark theme handling on the terms of service page
  • BE-4889 SA: Fix - DTMF keys not showing up on SA app
  • BE-4899 SA: Fix - Issues with Call History date filter
  • QA-3232 SA: Fix - The "Last 24 Hours" filter option in the Time Selector is not working on the Call History page.
  • BE-4875 SA: Fix - Voicebot Dashboard - Fully Automated Calls should compute claims percentage correctly
  • QA-3189 Voicebot Demo: Fix - Playback slider goes out of sync when adjusted manually
  • MST-1137 Voicebot: Ensure bot responses are plain text only (no rich formatting)
  • MST-1123 Voicebot: Fix misclassification of “fax number” questions as “new claim” intent
  • QA-3156 Web Console: Fix - “Error loading: grafana-clock-panel” is displayed when trying to navigate to Grafana.

All changes affecting Security, Availability, Integrity of Processing, Confidentiality, Privacy are reported as such above. If nothing is reported in the specific category then it means there were no such relevant changes in this release.