User guide

How to use Radd: the work items, the views, the wiki, and every setting. Each page covers one part of the product.

If you are new

Read Start here first. It defines the words that the other pages use — work item, project, view, state, cycle, release — and it shows the first tasks you will do.

Then read The application window. It names every part of the screen, so the other pages can say "the rail" or "the pins bar" and you know where to look.

The work

Page	Covers
Projects	What a project owns, and what it shares with the server
Work items	Epics, issues and subtasks; the item page; states and links
Views	Saved queries with a display: boards, lists and planning
The card designer	What a board card shows, and how to change it
Search and the query language	Finding work, and the SLQ query language
Cycles and releases	Time boxes, and the versions that ship the work
The roadmap	Work on a timeline

Time, documents and messages

Page	Covers
Time logging and the timesheet	Estimates, worklogs, and the timesheet
The wiki	Spaces, pages, versions and page links
Notifications and the inbox	What Radd tells you, and how to change that
Reports and dashboards	Charts, and the dashboards you build from them
Attachments	Files on items and pages

Service desk and automation

Page	Covers
The service desk	Requesters, SLAs, canned responses and satisfaction
Intake forms and the portal	How a request arrives
Automations	Rules that act when something happens
AI features	What the AI features do, and when they are turned off

Settings

Page	Covers
Personal settings	Your profile, appearance, tokens and sign-in security
Project settings	The nine sections a project administrator controls
Instance settings	Every server-wide section

What this guide does not cover

This guide is for a person who uses Radd. To extend Radd with a plugin, an editor extension or an automation node, read the Developer guide.

Pages

• AI features
• Attachments
• Automations
• Cycles and releases
• Instance settings
• Intake forms and the portal
• Notifications and the inbox
• Personal settings
• Project settings
• Projects
• Reports and dashboards
• Search and the query language
• Start here
• The application window
• The card designer
• The roadmap
• The service desk
• The wiki
• Time logging and the timesheet
• Views
• Work items

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Mirrored from project.radd-hq.com on 2026-09-12. Documentation is written there; this copy is regenerated by scripts/publish_wiki.py and hand edits do not survive it.