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FAQ & Troubleshooting

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A dialog asks if I trust yt-dlp.exe/ffmpeg.exe

Expected: your binary's SHA256 doesn't match the version tested by the maintainer (typically because you downloaded a newer version of yt-dlp/ffmpeg from its official source — yt-dlp is updated very often). Answer Yes if you're sure of the file's origin; this choice is remembered for that exact version, so you won't be asked again. See Installation for details.

If you answer No by mistake, just restart the recording to bring the dialog back up.

"This application cannot run from this location"

The executable is in a network, temporary/ephemeral, or compressed NTFS folder. Move the entire folder (executable + Tools\ + Assets\...) to a standard local folder, e.g. C:\Program Files\ChaturbateRecorder\.

"URL rejected by security validation"

Only URLs from the chaturbate.com domain are accepted. Check for typos and make sure the URL is complete (https://...).

The chosen theme (dark) reverts to light on every restart

Known current behavior: unlike language, the theme choice isn't remembered between launches yet — see Configuration. If this bothers you, open an issue to flag it — it simply hasn't been requested yet.

Duration always shows "N/A" in the history

ffprobe.exe is missing next to the executable — it's optional, see Installation. Place it alongside ffmpeg.exe to enable duration display.

A recording restarts on its own after a disconnect

That's automatic reconnection (see User Guide) — expected if you enabled it, either for that specific recording or by default in Configuration. The row's "Stop" button turns into "Cancel" while an attempt is scheduled: click it to cancel.

Closing the window doesn't stop the app

That's intentional (v1.14.0): the X minimizes the window to the notification area instead of quitting, so an ongoing recording isn't cut off. Use Close from the icon's right-click menu (notification area) to actually quit. See User Guide.

How do I get logs for a bug report?

The Logs panel (advanced mode) already shows events from the current session. For more detailed logs (structured JSON format), see the log folder configured in Configuration — the log folder is separate from the video save folder; see Config/AppConfig.cs (LogDir) in the repo if you need to locate it.

None of this answers my problem

Open a GitHub issue, or use the Report a bug button directly in the app (advanced mode) — it already pre-fills the version and system used. See also Contributing.