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Troubleshooting and FAQ

Alex RAMIREZ edited this page Oct 8, 2026 · 2 revisions

🇫🇷 Version française

Troubleshooting and FAQ

Installation and loading

"Custom element doesn't exist: maquette-card"

The resource is not loaded. Check Settings › Dashboards › ⋮ › Resources (/local/maquette-card.js, type JavaScript module), then reload the page with the cache cleared (Ctrl+F5, or close and reopen the companion app).

The card looks old after an update

The browser still has the previous file. Reload without cache; for a manual install, change the resource URL (?v=2). ⚙ Settings (top of the dialog) and the console banner show the version actually loaded.

Which Home Assistant version?

2023.9 or later, as declared to HACS (the card uses Home Assistant's state formatting, hass.formatEntityState). Valves (valve.* in a cover widget) need 2024.1, where the domain appeared. The card also relies on the entity, device and area registries and on Home Assistant's state formatting. Browsers: Chrome / Edge 111+, Safari 16.4+, Firefox 121+.

The "Maquette" dashboards are not in Add dashboard

Older Home Assistant versions do not list custom dashboard strategies. Add the card to any dashboard instead (Add card › Maquette), preferably in a view of type Panel.

Editor

I don't see the Edit plan button

It is shown only to administrators, not in the card picker preview, not while the dashboard itself is in edit mode (click Done), and not when editor: false is set. To get it back, open the card in the code editor and remove editor: false.

"Plan changed elsewhere" when saving

The dashboard card changed since you opened the editor (another browser, another tab, the YAML editor). Choose Export my plan to keep a copy, then Overwrite with my plan or Cancel.

Saving fails on a YAML dashboard

Dashboards in YAML mode cannot be written by the frontend. Use Export / import, copy the YAML and paste it into your dashboard file.

I lost my changes

  • Not saved: reopen the editor in the same browser, a draft is offered (Resume).
  • Saved, then regretted: Export / import › Previous versions (the last five, in this browser).
  • After a clean-up: Plans before clean-up.

"n elements are ignored: they will be removed when saving"

Some rooms have fewer than three valid points, or some walls, openings, badges or texts have no valid coordinates (often after hand-editing the YAML). Fix them in YAML before saving if you want to keep them.

My import is refused

The text must be a Maquette plan (type: custom:maquette-card), with lists where lists are expected. Plans written with the former French keys (pieces, murs…) from development versions are refused: convert them to the English keys first (CHANGELOG › Former French keys).

Openings are not linked to my sensors when I draw them

They are looked up in the room the opening borders: give the room its Home Assistant area (or name it like the area). Entities already on the plan are skipped. Use the suggestions of the opening panel, or pick the entity by hand.

Display

The plan is tiny, or there is a lot of empty space

Use a Panel view; check margin; very large furniture or texts far from the rooms extend the frame.

The zoom buttons have disappeared

With a mouse, they appear when the pointer is over the plan. interaction.lock_view: true hides them.

A room is not coloured

It has no temperature, it is outside: true or a sub-area, or temperature_tint: false is set. Check that the sensor state is a number (or use temperature_attribute).

An opening stays grey and dashed

Its contact is unavailable or unknown.

A badge never lights up

Check the active rule: without threshold, only on, open, playing, heating… count. For a thermostat use active_attribute: hvac_action, for a plug active: <power sensor> with threshold.

The weather doesn't show

It is painted only on rooms with outside: true. The editor's Ambience panel warns when there are none.

The ambience doesn't show in the editor

It is drawn in the editor only while the Ambience and animations panel is open.

People are not at the right place when away

Their direction comes from their latitude / longitude and the Home Assistant home location; check ambience.north (the direction of north on your drawing).

Animations are too much / do not play

animation_level: reduced or none; the system "reduce motion" setting also stops loops. Animations pause when the card is off screen.

Entities and widgets

A scene or script row in a card has no button

Inside a card, rows show values only (no toggles, no Activate button). Put scenes, scripts and buttons in a side panel or a room's panel, or use room actions.

A dialog asks me to confirm

The service is sensitive (unlock, open a garage door, disarm, run a script…) or the element has confirm: true. The dialog names the real service and entities; see Security.

The EV widget never says "Charging"

power is converted to watts from its unit (W, kW or MW; no unit = W) and compared with threshold (50 W by default). Check that the sensor has a unit and that threshold is in watts.

The periods table shows dashes

stat needs an entity with long-term statistics (a state_class of total or total_increasing). Otherwise use four entities (day, week, month, year).

My lock asks for a code

The lock widget never sends a code: operate it from its more-info.

Unknown key warnings in the browser console

maquette-card : unknown key « … » (ignored): a typo or a key that does not exist. The Reference lists every key.

Configuration

Can I edit the YAML by hand?

Yes: open the card in the dashboard's code editor, or use Export / import. Coordinates are in cm, y downwards.

Several plans (floors)?

Use one card per floor, each with its own id, in separate views or side by side.

Does Maquette create entities, helpers or automations?

No. It only reads your entities and calls the services described in Entities.

Questions

Does it work without internet?

Yes. The card makes no request outside your Home Assistant (see Privacy).

Can I use a background image (a scanned plan)?

Not in 0.1.0. Trace the rooms with the editor; Clean up the plan helps when the drawing is a bit off ("Round to 5 cm" is offered for traced plans).

Where are bugs and ideas reported?

In the issues of the repository.

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