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Troubleshooting

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andyblac edited this page Jul 19, 2026 · 2 revisions

Troubleshooting

Statistics Graph Chart Card could not be loaded

  1. Select Install using HACS on the Advanced History error screen.
  2. Install Statistics Graph Chart Card.
  3. Return to Advanced History and select Retry.

If it is already installed, check Settings → Dashboards → Resources. For an unusual resource location, enter its exact URL in Graph card module URL under the Advanced History configuration.

Advanced History is missing from Add Integration

  • Confirm the directory is /config/custom_components/advanced_history.
  • Confirm manifest.json is directly inside that directory.
  • Restart Home Assistant after copying the integration.
  • Check Home Assistant logs for manifest or import errors.

The panel shows an older version

  1. Reload or restart the integration as required by the update.
  2. Hard-refresh the browser.
  3. If necessary, clear the Home Assistant frontend cache.

The loaded Advanced History frontend version is written to the browser console.

The target picker does not load

Reload the page after Home Assistant has fully started. If it continues, check the browser console and Home Assistant logs for an Advanced History error.

Bookmarks are missing on another device

  • Confirm both devices use the same Home Assistant user.
  • Reopen Bookmarks to refresh the server copy.
  • Check the browser console for a bookmark synchronization warning.

Chart History and Undo/Redo are intentionally browser-local.

A saved date range is not restored

Wait for the Energy controls and saved-range loading banner to complete. The stored start date, end date, and comparison mode should be applied together.

If the selector is blank after returning from another dashboard, hard-refresh once and confirm that the current release is installed.

Too many entities or slow graphs

  • Select more specific targets.
  • Reduce Maximum entities.
  • Avoid including hidden entities unless needed.
  • Use a shorter date range for high-frequency data.

Reporting an issue

Include:

  • Home Assistant version;
  • Advanced History version;
  • Statistics Graph Chart Card version;
  • browser and device;
  • relevant browser-console and Home Assistant log messages;
  • exact reproduction steps.

Open issues in the Advanced History repository.

Advanced History

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