Preferences don't stick when closed

[kyle95wm]

Workaround

If you have this issue please try the steps at this comment.

Original issue

I seem to be experiencing an issue with Keka, where setting the preferences won't save them when Keka is closed. What can I do to fix this? I've already tried uninstalling via AppZapper and reinstalling it via the website.

[aonez]

Are you using the latest version? All the preferences don't stick, or just some?

[kyle95wm]

The version I'm running is Version 1.1.11 (3248)

None of my preferences stick (i.e - home access always gets un-set)

[aonez]

home access always gets un-set

Wow. Even if you already used an uninstaller app, please close Keka and remove all the configuration files:

rm ~/Library/Containers/com.aone.keka

You can also remove that folder manually, if needed.

If it stills with the same issue, can you open the Console.app, filter by Keka process and run some operations in Keka to see if there appears any message?

[kyle95wm]

So the first solution didn't work. I saw messages like these in the console:

Couldn't write value for key FinderAfterCompression in CFPrefsPlistSource<0x600002642840> (Domain: com.aone.keka, User: kCFPreferencesCurrentUser, ByHost: No, Container: (null), Contents Need Refresh: No): setting preferences outside an application's container requires user-preference-write or file-write-data sandbox access

[kyle95wm]

Are there any updates on this?

[aonez]

@kyle95wm this happened always for you? Where're you running Keka from? The default Applications folder or another folder?

[aonez]

This issue remembers me of #226, but this one was fixed simply by removing the folder, with the command I've already shared to you.

[kyle95wm]

This has been happening to me ever since I installed Keka. I'm running it from the Applications folder like any other app.

[aonez]

I suppose you've already restarted your Mac, since Keka was installed. If not, try that one. I'm not sure what's happening here, clearly the system is banning Keka from using the sandbox container.

If still fails to save the preferences I would try this:

1. Remove the preferences folder using the terminal command
2. Delete the Keka.app
3. Empty the trash
4. Restart the Mac
5. Download Keka again

Please double check Keka is properly running from the Applications folder, and it is not running in translocation (from a temporary folder). Just open the Activity Monitor.app, search Keka, double click on it and check Open Files and Ports.

[kyle95wm]

This is the output I get from Activity Monitor:

/Users/kylewarwick-mathieu/Library/Containers/com.aone.keka/Data
txt
/Applications/Keka.app/Contents/MacOS/Keka
txt
...