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Call Distribution Strategies

Marcelo Gornstein edited this page Mar 10, 2015 · 1 revision

The system can distribute calls amongst trunks by using different strategies. Strategies can be applied to carriers and dids.

None

This strategy does nothing at all. Trunks will be chosen in a non specified order and will be tried one by one sequentially, for each call.

Order

Just like the none strategy, with the difference that trunks will be sorted by a specific order, and for each call they will be tried in that order (if the first one fails, the second one will be tried, and so on). The order is per call.

Random

Just like the Order strategy, but the order is chosen at random.

Round Robin

Trunks will be used in a round robin fashion between all calls in the system.

Load Percent

All the traffic sent to that carrier or did will be balanced according to the desired load percent specified for each one of those trunks. For example, given 3 trunks with a load percent of 70%, 20%, and 10%, all the traffic sent to them will follow that same pattern. This does not imply that the number of concurrent calls for each trunk will respect those values, but only the traffic sent to them.

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