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marcelog edited this page Oct 3, 2014
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Calls can be tagged, based on pattern matching on some of its data, like:
original incoming ani
original incoming dnis
incoming trunk name
So for example, we can define a tag, defined to match the original dnis dialed (let's say 8181#200117862799916), against ^(\d+)#2001\d+. In case it matches, the regular expression dialer.\1 will be run against what matched on the 1st one. As a result, we get the tag dialer.8181.
Tags can be applied by the organization or by each subscriber