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FAQ English
How do I install the plugin? Upload the plugin ZIP from the latest GitHub release under Plugins → Add New → Upload Plugin, then activate it.
How do I obtain updates? Stable releases appear in the normal WordPress update system. Automatic updates remain your choice.
Who maintains products and prices? Shopware only. WordPress stores selections and presentation. No local price calculation.
What does a 30-minute cache mean? Data is reused for up to 30 minutes. The next access after expiry fetches new data; no scheduled background fetch. Page/CDN caches can retain rendered prices longer.
What happens during a shop outage? Retained content can temporarily appear without expired prices or availability. Without retained data, no product card is shown.
Is the key enough? No. Configure the shop URL as well. The optional API URL handles a different API base path/host.
Is .env supported automatically? No. Hosting must expose DW_SW_ACCESS_KEY to PHP, or wp-config.php must define the constant. A manually included secret file outside the web root is another way to define it.
Multiple shops at once? One configured shop per WordPress installation. Different installations can connect different shops.
Do I need Components? No. Native elements work immediately. Components are optional reusable designs.
How do I use product search? Select the slot's native Shopware element in the structure panel.
Why is a Component empty? New slots contain no element. Install starter templates or add a native element. Related products require article assignments.
Do updates overwrite my design? No. Existing definitions/examples are preserved; extra version copies are optional.
Who can change the connection? Administrators with manage_options. Authors can select products when they have editorial permissions. Bricks Components also require the appropriate Bricks permissions.
Can each network site connect a different shop? Yes. Connection, cache and article assignments are site-scoped. Library settings apply per network.
Does uninstall remove article assignments? No. Shop settings, product assignments and installed Components remain; temporary Connector data is cleaned.
What happens to the shared Library? Other installed hosts, including inactive hosts, retain data they still need. After the last host is removed, the Library data-removal setting applies.