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@nastasha-solomon nastasha-solomon commented Jun 8, 2022

Description

The Cases topic was getting a bit lengthy, so PR splits that topic into two. The change also brings the structure closer to what Observability and Stack Management case docs are following.

In addition, this PR addresses:

Changes to review

  • Cases: Updated screenshot of Cases page and removed some content that was repeated elsewhere in the Security connector and case docs.
  • Open and manage cases: Updated all screenshots.
    • Open a new case : Refreshed instructions to reflect the current UI worflow and new severity setting.
    • Manage existing cases: Made slight revisions to wording to the list items and note. Also added bullets for managing case comments, examining alerts attached to a case, deleting comments, and updating the case's severity. Included a new image to show updated Cases page.
    • Manage case comments: New section for editing, quoting, and deleting case comments.
    • Examine alerts attached to a case: New section for viewing alerts attached to a case.
  • Manage detection alerts | Add alerts to cases: Updated title, removed information that was repeated in the sub-sections, mentioned that users can attached multiple alerts, and linked to the new section for viewing alerts attached to a case.

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Left a few comments for your consideration. Looks good, thanks!

nastasha-solomon and others added 12 commits June 21, 2022 13:11
Co-authored-by: benironside <91905639+benironside@users.noreply.github.com>
Co-authored-by: Janeen Mikell-Straughn <57149392+jmikell821@users.noreply.github.com>
Co-authored-by: Janeen Mikell-Straughn <57149392+jmikell821@users.noreply.github.com>
Co-authored-by: Janeen Mikell-Straughn <57149392+jmikell821@users.noreply.github.com>
Co-authored-by: Janeen Mikell-Straughn <57149392+jmikell821@users.noreply.github.com>
Co-authored-by: Janeen Mikell-Straughn <57149392+jmikell821@users.noreply.github.com>
Co-authored-by: Janeen Mikell-Straughn <57149392+jmikell821@users.noreply.github.com>
Co-authored-by: Janeen Mikell-Straughn <57149392+jmikell821@users.noreply.github.com>
Co-authored-by: Janeen Mikell-Straughn <57149392+jmikell821@users.noreply.github.com>
Co-authored-by: Janeen Mikell-Straughn <57149392+jmikell821@users.noreply.github.com>
Co-authored-by: benironside <91905639+benironside@users.noreply.github.com>
@nastasha-solomon nastasha-solomon added the readyforQA PRs that are ready for QA review. label Jun 21, 2022
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ghost commented Jun 22, 2022

Hi @nastasha-solomon ,

We tested the linked docs and found that all the docs are correctly updated as per the latest UI. So we are good to go ahead and merge the changes.

Marking this ticket as 'QA validated'.

Thanks!

@ghost ghost added QA:Validated Issue has been Validated by QA Team and removed readyforQA PRs that are ready for QA review. labels Jun 22, 2022
@nastasha-solomon nastasha-solomon merged commit 7687913 into main Jun 22, 2022
@nastasha-solomon nastasha-solomon deleted the case-enhancements-8.3 branch June 22, 2022 16:07
mergify bot pushed a commit that referenced this pull request Jun 22, 2022
Co-authored-by: Joe Peeples <joe.peeples@elastic.co>
Co-authored-by: Janeen Mikell-Straughn <57149392+jmikell821@users.noreply.github.com>
Co-authored-by: benironside <91905639+benironside@users.noreply.github.com>
(cherry picked from commit 7687913)
nastasha-solomon added a commit that referenced this pull request Jun 22, 2022
Co-authored-by: Joe Peeples <joe.peeples@elastic.co>
Co-authored-by: Janeen Mikell-Straughn <57149392+jmikell821@users.noreply.github.com>
Co-authored-by: benironside <91905639+benironside@users.noreply.github.com>
Co-authored-by: nastasha-solomon <79124755+nastasha-solomon@users.noreply.github.com>
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Feature: Cases Cases issues QA:Validated Issue has been Validated by QA Team Team: ResponseOps v8.3.0

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