User Management FAQ
Follow these steps to Moving an Existing Place with the User Management Tool. This will get you to this screen with blue rectangle:
Soon you will be able to move contacts with one click, but currently this is not yet ready. The solution that we have today is "partially automated". What you are seeing in blue is a technical command which needs to be given to the eCHIS Technical Team. Please copy the command and paste it into this document? https://docs.google.com/spreadsheets/d/1g018_S8_1ZYOFwq6bTAH15dh-ueC4eNnGRkMr8wTV68/edit#gid=0.
Our team will execute the commands every few days and report status in the document
Please click "Refresh". This pulls the latest info in eCHIS into the User Management Tool.
This error happens when vital information is missing on the Community Health Unit. You'll need to add the information onto the CHU to resolve this. https://www.loom.com/share/80e130733d094e4a829bdfe063d8b1e6
This is useful for removing duplicates but only works when the place you want to delete has no data in it. So you can't delete a CHU with CHP areas like this; or a CHP area with households. The "trick" is that you need to delete the "contact" within the area, and then you can delete the empty area.
Delete.CHP.Area.mp4
You should use these steps only to correct spelling mistakes or edit phone numbers. If you want to change the CHP who is managing the area, you should Replace an Existing Community Health Promoter so fresh credentials are issued and the old credentials are deactivated.