User Management FAQ

User Management Tool

Data in eCHIS is now showing in the User Management Tool

Please click "Refresh". This pulls the latest info in eCHIS into the User Management Tool.

Resolving an eCHIS-KE Logic Error

This error happens when vital information is missing on the Community Health Unit. You'll need to add the information onto the CHU to resolve this. https://www.loom.com/share/80e130733d094e4a829bdfe063d8b1e6

eCHIS User Management

How can a CHA correct a CHP name or phone number

You should use these steps only to correct spelling mistakes or edit phone numbers. If you want to change the CHP who is managing the area, you should Replace an Existing Community Health Promoter so fresh credentials are issued and the old credentials are deactivated.

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