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FogBugz:How to report your issue and feedback

Nick edited this page May 16, 2011 · 1 revision

Welcome

FogBugz is a project management system for Movable Type development. It helps teams work together by tracking, prioritizing, and coordinating the thousands of small tasks a development team has to do. With FogBugz, you can

  • Report a bug
  • Track when and how the bug is fixed
  • Send a patch to fix the bug
  • Submit a feature request

Everyone is welcome to join the system to contribute to the project. Please sign up to FogBugz from this page .

Enter a new case

Please follow the steps to enter a new case for Movable Type.

  1. Sign in to FogBugz
  2. Click “New Case” in the navigation
  3. Enter the required fields and click “OK” to submit the case
Title Describe your content briefly
Project Select “Movable Type”
Area The area of your case. Please select “Feedback” if you are not sure which one to choose.
Fix For Select “Undecided”. Please do NOT select the other “Fix For” since the development team only check “Undecided” for the public submission cases.
Category “Bug” to report, or “Feature” to request.
Assigned To Select “Primary Contact (Bug Triage User)”. The development team only check the cases assigned to this user.
Priority Priority of your issue. “3 – Important” is fine for most cases.
Version Your Movable Type version which you see the issue.
Textarea Describe your issue precisely.
Attach a file You can attach a screen capture image or your patch code.
  • Please do NOT change any other fields.
  • You can subscribe the case and receive a email notification by clicking “subscribe” button

How to write a good report

Fogbugz’s guide provides a good instruction on writing an effective report.
You can easily insert the template formats by typing a short-code in the textarea.

  • Type “bug`” to insert a bug report template
  • Type “feature`” to insert a feedback template

It makes it much easier!

Search and filter the existing cases

FogBugz provides various ways to explore the existing cases. Please refer to FogBugz’s online documentation for more detail.
Note

  • Everyone can browse your cases, please do NOT write any private information in the description.
  • Please do NOT change or edit “Fix For” and “Assigned To”. We may lose the case if it’s changed inappropriately.
  • For each case please refer to a single bug or a feedback.
  • Please make sure that the report contains enough information to reproduce your bug. Especially your server/browser environment and “steps to reproduce” are both essential.

Thank you very much for your help !

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