Hello! I'm Tanya Seegmiller 👋

Welcome to my Portfolio page! Feel free to browse my projects and connect with me on LinkedIn.

🚀 Head of Operations | Customer Success Manager | Data Enthusiast | Goofball Extraordinaire
🔗 LinkedIn Profile

🚀 About Me

Boring Stuff: I'm a dynamic Head of Operations & Customer Success Manager for a medical technology startup with a passion for leveraging data analytics, AI, and machine learning to drive strategic business decisions. With a background in customer success, compliance consulting, and entrepreneurship, I thrive in fast-paced environments where innovation and efficiency are key.

Fun Stuff: I'm a perpetually postitive people person. My cup is always half full and every failure is one step closer to success if you are willing to learn from your mistakes!

As a tech enthusiast, I love solving complex problems using data-driven insights and continuously expanding my skill set. I'm also a patent holder 🏆, startup co-founder, and mentor, dedicated to building a love of and profeciency for data (or is that data?🤭).

🛠️ Tech Stack & Skills

🔹 Technical Skills

• Data Analytics & Visualization: SQL, Python, Tableau, Power BI, Looker, Domo
• Machine Learning & AI: Statistical Modeling, NLP, Neural Networks, Computer Vision
• Business & Customer Success Tools: Salesforce, Gainsight, Microsoft & Google Suite
• Process Optimization & Strategy: KPI Tracking, Risk Mitigation, Compliance & Operations

🔹 Soft Skills

• Leadership & Team Building 🤝
• Problem-Solving & Strategic Thinking 🧠
• Customer Engagement & Retention 📈
• Compliance & Regulatory Expertise ✅

🔥 Projects & Achievements

• Customer Churn Reduction 📊: Developed a data-driven churn prediction model, reducing customer attrition by 15%.
• Crumbl Cookies Global Expansion 🌍: Conducted market analysis for the fastest-growing dessert company, identifying strategic expansion opportunities.
• MedicalMatch Startup 🏥: Built and scaled customer success operations, increasing registration rates by 27.45%.
• Patent Holder 🎖️: Invented an antimicrobial medical bag cover, securing a US Patent (29745195).

🎯 What I'm Working On

• Enhancing my AI & machine learning expertise through projects and continuous learning.
• Exploring data-driven strategies to optimize business operations and customer success.
• Engaging with the tech and startup community through mentorship and open-source projects.

📬 Connect With Me

• Let's collaborate on data-driven projects, AI innovations, and startup ventures! 🚀
• Feel free to reach out via LinkedIn Profile.

Thanks for stopping by! ⭐ Let's build something great together! 💡