💰 Contact Center Commerce. Simplified for Amazon Connect.

Proof-of-concept GitHub OPS Dashboard, for ChatInterface, ChatJS, and UI-Examples repositories

Amazon Connect Multi-Lingual ChatGPT Voice Bot via AWS Lex written in Java

Amazon Chime SDK SIP Media Application(SMA) Java Event and Flow Library

Create Amazon Connect instance using AWS CDK(Java)

A set of custom AWS Well-Architected Lenses for Amazon Connect, AWS's cloud contact center software

⛳️ PASS: Amazon Web Services Certified (AWS Certified) Cloud Practitioner (CLF-C02) by learning based on our Questions & Answers (Q&A) Practice Tests Exams.

This project enables Amazon Connect, while using Connect RTC JS and Streams API, to redirect audio for contact centers agents using VDI services.

Experimental AWS CDK constructs for Amazon Connect.

This repo contains a sample application to show how to build a voice interface for patient outcome reporting (PRO) by leveraging NLP capabilities provided by Amazon Lex and its integration with AWS's cloud contact center offering, Amazon Connect.

Amazon Q in Connect - S3 Integration Template: Automatically deploy and integrate Amazon Connect with Amazon Q in Connect Knowledge Base using Amazon S3 as its data source. Contact center administrators can quickly and easily manage knowledge content using familiar Amazon S3 actions.

Amazon Connect Cases Workshop

[DEPRECATED] Amazon Connect Wisdom - S3 Sync: Quickly deploy all of necessary resources to create a Wisdom Knowledge Base using Amazon S3 as its data source. Contact center administrators can easily create, update, and remove knowledge content using familiar Amazon S3 object actions.

Node JS server for transferring real-time messages between WhatsApp and Amazon Connect Chat via Twilio's WhatsApp Business API Sandbox.

This sample deploys a multi-channel Application-to-Person alerting system for hospital staff that takes a clinician's contact preferences into account based on the message's severity level. Amazon API Gateway acts as the front-door, while the processing and message publication are handled by AWS Lambda using a synchronous invocation pattern.

Starter project to create a dashboard to interact with Amazon Connect Global Resiliency APIs

Passing Contact Attributes to Flows from Amazon Connect Hosted Widget

Boilerplate for Amazon Connect Chat Interactive Message feature (Lex Bot v2)

Boilerplate for Amazon Connect Chat Interactive Message feature (Lex Bot v1)