Znuny/Znuny LTS is a fork of the ((OTRS)) Community Edition, one of the most flexible web-based ticketing systems used for Customer Service, Help Desk, IT Service Management.
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Updated
Jun 19, 2024 - Perl
Znuny/Znuny LTS is a fork of the ((OTRS)) Community Edition, one of the most flexible web-based ticketing systems used for Customer Service, Help Desk, IT Service Management.
Zammad is a web based open source helpdesk/customer support system
Management of Team Documents, Tasks, Guides, Scripts, Code Snippets, Collaborations, Knowledge Bases, Tech Supports
Intercom Messenger plugin for Craft 3, Craft 4, Craft 5
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Know exactly what to press or say to get a human operator
a customer feedback form that will collect information from a list of checkboxes and will send it to a preferred url.
Facebook Messenger integration with Cisco Unified CCX (via Cisco SocialMiner)
Illustrates a proactive customer pop-up chat using Cisco SocialMiner RESTful APIs
Sample application to export chat transcripts (in bulk) from a Cisco™ SocialMiner™ server
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