((OTRS)) Community Edition is one of the most flexible web-based ticketing systems used for Customer Service, Help Desk, IT Service Management. Please note that ((OTRS)) Community Edition offers limited OTRS functionality.
Znuny/Znuny LTS is a fork of the ((OTRS)) Community Edition, one of the most flexible web-based ticketing systems used for Customer Service, Help Desk, IT Service Management.
Radiant is the ((OTRS)) Community Edition fork, one of the most flexible web-based ticketing systems used for Customer Service, Help Desk, IT Service Management.
URL-CTI Support for incoming calls.
A package manager addon for OTRS and ((OTRS)) Community Edition, to add support for private and public Znuny repositories.
Zabbix integration with OTRS
This package enables the standard Generic Interface ticket operations to send articles.
Sort QueueView, StatusView and LockedView in OTRS by last contact.
With this extention you will be able to add external links to OTRS agent and customer navigation bar.
An extension to close a ticket with only one click (quick close).
A Google Maps integraton. A visualiation of your customers in a dashboard plugin.
API for custom message delivery agent (telegram, slack, msteam, rocketchat)
A collection of little helper scripts for OTRS that were created over time.
This package contains the functionality to download all ticket or article attachments as a single zip file.
Automatically expands article details in ticket zoom.
This package contains the functionality to enable dynamic fields in the ticket customer view.
Add a description, image, and links to the otrs topic page so that developers can more easily learn about it.
To associate your repository with the otrs topic, visit your repo's landing page and select "manage topics."