Analytics Events

DRAFT

Touchpoints and DAP are two TTS products commonly used by federal agencies for measuring public facing websites.

DAP provides page view events by default.

Touchpoints is exploring (Feb 2024) the instrumentation of additional analytics events specific to Touchpoints.

DRAFT - THESE EVENTS ARE NOT IN PLACE

event	name	description
button_click	Button click	When a user clicks the USWDS Primary Button to open the modal
custom_button_click	Custom button Click	When a user clicks a custom element o open the modal
modal_open	Modal open	Tracking when the modal containing the feedback form is opened.
modal_close	Modal close	Recording when the modal is closed, either by submitting the form or by clicking outside the modal.
form_focus	Form focus	When a user clicks into a form
first_question_focus	First question focus	When a user clicks into the first question
form_submission	Form Submission	Tracking when a user submits the feedback form.
form_abandonment	Form Abandonment	Recording instances when users start filling out the form but abandon it before submission.
next_section	Next section	User clicks the "Next" button
previous_section	Previous section	User clicks the "Previous" button
submit	Submit	User clicks the "Submit" button to submit a response
instruction_interactions	Instruction interactions	eg: clicking a link
disclaimer_interactions	Disclaimer interactions	eg: clicking a link