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Deploying a Touchpoint via GTM
Ryan Wold edited this page Jun 7, 2019
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The origin of Touchpoints was a tool called Recruiter. Recruiter leveraged Google Tag Manager (GTM), Google Forms, and Google Sheets to provide user-research signup forms.
Leveraging GTM makes a lot of sense in the federal domain, given GTM is often used to deploy DAP (Digital Analytics Program).
Thus, the purpose of this page is to document how to deploy a Touchpoint via an existing GTM implementation.
- Generate a Touchpoint
- Edit the Touchpoint's Form
- Grab the URL of the Touchpoint
- Create a Tag in your Google Tag Manager Container
- Add
<script src="https://your-touhpoints-url" async></script>to the Tag - Add or modify any Triggers related to the Tag. Triggers are used to conditionally trigger a Tag.
- Test the Tag in Preview
- See the Test Submissions in Touchpoints
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- Form Elements
- Form Templates
- Form Markup
- Delivery Options
- Creating a Form Template
- Deploying via GTM
- Analytics Events
- Organization Form Approval
- Tagging Responses
- Response Fields
- Data Collections
- CX Data Collection Format
- CX Performance Data
- Data Collection Rating
- A-11 PRA Guidance
- CSCRM Data Collection
- IDC Services Data Collection