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Service Definitions
Ryan Wold edited this page Dec 23, 2021
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Touchpoints supports the data collection efforts for quarterly CX (Customer Experience) data reporting.
- Visit https://touchpoints.app.cloud.gov/admin/services
- Click “New Service”
- See the New Service form, fill it out, and submit it; to create a new Form
Again, if you have any questions, please contact ryan.wold@gsa.gov.
To provide feedback, visit this Touchpoint.
- Form Elements
- Form Templates
- Form Markup
- Delivery Options
- Creating a Form Template
- Deploying via GTM
- Analytics Events
- Organization Form Approval
- Tagging Responses
- Response Fields
- Data Collections
- CX Data Collection Format
- CX Performance Data
- Data Collection Rating
- A-11 PRA Guidance
- CSCRM Data Collection
- IDC Services Data Collection