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What's New in Touchpoints?

This wiki page will contain information on Touchpoint's lates updates and announcements. The information here will also be emailed to Touchpoint's users.
- Login.gov Integration Update
- Public Facing U.S. Digital Registry Deprecated
- Extended Account Deactivation Period
- Improved Accessibility
- Exporting Forms
- Tagging (spam) Responses
Important
Login.gov Integration Update
Touchpoint’s upgraded its integration with Login.gov to request attributes to all of the email addresses on the user’s login.gov account rather than limiting the attribute to the user’s last successful logged in email. To learn more about login.gov’s user attributes, please visit https://developers.login.gov/attributes/.
Important
U.S Digital Registry Deprecated As of September 19, 2024
The U.S. Digital Registry originated in OMB Memorandum M-17-06. In September 2023, M-23-22 rescinded the requirement for GSA to maintain a digital registry of all websites and social media handles for agencies.
As of September 19, 2024, the public-facing Digital Registry search page has been deprecated.
Important
Extended Account Deactivation Period:
Touchpoints users now have 90 days (up from 30 days) before their account is deactivated due to inactivity. You will receive a reminder email to login to prevent account deactivation 14 and 7 days prior to account deactivation. If your account becomes deactivated, just email us at feedback-analytics@gsa.gov to have it reactivated.
Important
Improved Accessibility:
We’ve updated the Touchpoints modal widget to enhance accessibility, especially for users navigating with a keyboard. The new modal is based on the standard USWDS modal component, replacing our previous custom-built version.
To further enhance accessibility, we’ve introduced AXE, a tool that automatically checks each page in the application for Section 508 compliance. This helps us to identify and fix accessibility issues earlier in the development process.
When you click the export csv button within the “Responses” tab, Touchpoints will initiate an asynchronous job. This process will take a few minutes, and you will receive an email with a link to download the export report. Please note the link will expire after 30 minutes of the initiation of the export.
API is encouraged for forms with a high volume of responses. Please visit our wiki for more information.
Although we can’t prevent spam submissions, we encourage you to manage spam responses by using the tagging feature within the “Responses” Tab. Please visit our wiki for more instructions on tagging responses.
- Form Elements
- Form Templates
- Form Markup
- Delivery Options
- Creating a Form Template
- Deploying via GTM
- Analytics Events
- Organization Form Approval
- Tagging Responses
- Response Fields
- Data Collections
- CX Data Collection Format
- CX Performance Data
- Data Collection Rating
- A-11 PRA Guidance
- CSCRM Data Collection
- IDC Services Data Collection