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Scenerio 2: Volunteer Users Help Offer

kckagancan edited this page Feb 25, 2026 · 4 revisions

User Profile

Gemini_Generated_Image_fufkhsfufkhsfufk Ferhat Yılmaz
Doctor
Male
Lives in the neighborhood
Wants to offer help fast during an emergency
Has limited internet access during disasters

Goals

  • Wants to declare himself available to help
  • Wants the system to automatically assign urgent medical cases to him
  • Wants to receive notification when assigned
  • Wants to update status after providing help
  • Wants limited but necessary contact information

Pre-Conditions

  • The application has been accessed at least once before
  • Ferhat has a registered user profile
  • Ferhat has declared and verified “Doctor” as a skill in his profile

Scenario

  • Ferhat opens the application
  • Ferhat activates the “I am Available to Help” status
  • The system records his availability locally if offline
  • When connectivity is available, the system synchronizes availability status
  • The system evaluates active help requests based on:
    • urgency level
    • required skill (medical)
    • proximity
    • vulnerability indicators
  • The system automatically assigns a suitable request to Ferhat

Criteria

  • REQ-1.2.1.1 (SHALL): A user shall be able to declare availability to provide help.
  • REQ-1.2.2.1 (SHALL): The system shall store availability status locally when offline.
  • REQ-1.2.2.2 (SHALL): The system shall synchronize availability status when connectivity is restored.
  • REQ-1.2.3.1 (SHALL): The system shall be able to evaluate active help requests.
  • REQ-1.2.3.2 (SHALL): The system shall automatically assign help requests to available users based on skill match and urgency.
mockup Ekran Resmi 2026-02-25 12 54 41 Ekran Resmi 2026-02-25 12 58 40
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