Troubleshooting and FAQ

Troubleshooting and FAQ

No receive audio

The HL2 has no speaker output of its own: audio goes through the PC (VAC 1).

• Run the setup wizard's Audio page (Setup > Run setup wizard), pick your speakers and press Play a test tone.
• Check Master AF and RX1 AF in the RX tab, and that squelch (SQL) isn't on.

The Band, Mode or Filter lists are empty

Thetis's Setup > Appearance > Legacy Items options "Hide band / mode / filter button grid" (often brought over from Thetis) used to empty them. Kainos 1.0.4 and later work whatever those options are; on older versions, untick them.

My Thetis meter containers disappeared

Thetis meter containers docked on the main window are hidden in the Kainos layout (they used to cover the right-hand column). Make one a separate window (Setup > Appearance > Meters/Gadgets) to use it in the Kainos layout; the Classic layout shows them all.

Kainos doesn't find my radio

• Check the HL2 is on and on the same network.
• Setup > General > H/W Select: press Discover, and check the network settings there.
• Only one program can use the radio at a time: close Thetis (or anything else connected to it).

Kainos is slow on my PC

Turn on Light mode (Setup menu), and turn off the 3D panadapter.

A KiwiSDR disconnects me straight away

The receiver may be full, or allow one connection per address. Try another one from the list.

Where are my settings?

%APPDATA%\OpenHPSDR\Kainos-x64. Errors Kainos catches are written to KainosErrors.txt there; the bug report includes the latest lines.

Can RX2 use a different antenna from RX1?

No: the HL2 has one receiver input, so both receivers share the selected antenna. See HL2 I/O board antennas.

Is there a Linux or Mac version?

Not at the moment. Kainos is built on Thetis, which is a Windows program.