Real-world SQL investigations for Product Support using PostgreSQL and DBeaver.
Public product support triage sample — integration troubleshooting, customer replies, escalation notes
GitHub profile README for Manual QA and Product Support portfolio
GitHub profile and technical portfolio for Trevor Kirton
Bilingual IT portfolio for Guillermo Barbeito — IT Support, Product Support, Technical Operations, automation and verifiable projects.
A Product Support portfolio showcasing SaaS troubleshooting, knowledge base documentation, Jira ticket simulations, customer communication, and technical support workflows.
Static privacy and support prototype; final support contact and app-level privacy validation are pending.
Manual QA portfolio with bug reports, test cases, usability reviews, and support examples
Prox is the AI product specialist for manufacturers of complex physical products. It grounds answers in a company's own manuals and catalogs, cites them to the page, and deploys everywhere customers, dealers, and field technicians already work, including a hosted Model Context Protocol (MCP) connector for ChatGPT, Claude, Copilot, and Gemini.
Mavenoid is an AI agent platform for product support, helping hardware and consumer-electronics companies deflect and resolve customer issues through self-service troubleshooting across voice, text, image, and video.
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