500 Error

Charles edited this page Jan 28, 2018 · 4 revisions

When installing the ChurchCRM system on a hosting system sometimes you get the following message

Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator at to inform them of the time this error occurred, and the actions you performed just before this error.

More information about this error may be available in the server error log.

Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.

If you see this before the Setup Screens.

File Permissions

By Default, zip file does not carry the correct file pers. After you unzip the file on the server run the following command.

chmod 755 churchcrm/ -R

cPanel File Manager does not allow for recursive permission update...

Check cPanal Logs for Errors

cPanal Should have a section to review your hosting Errors.

Check VM php Errors for issues.

if you running your own VM system, the PHP logs will include Error, please review them.

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