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Troubleshooting
wrestle-R edited this page Oct 9, 2026
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- Accounts are missing: verify the account data directory and use Refresh. Desktop and extension must point to the same local store; there is no cloud account synchronization service.
- Usage fails: retry the affected account. Reconnect expired or revoked credentials. API-key billing does not expose ChatGPT usage windows.
- Switching is blocked: finish active work, resolve approvals, and clear queued follow-ups. Unknown backend activity is blocked conservatively.
- A launch target is missing: install that application and reopen Launch settings. Unverified standalone Codex versions cannot be selected.
- CLI closes immediately: use a complete Codex CLI installation. The VS Code extension helper may support app-server requests without supporting interactive CLI sessions.
- Windows path problems: use an absolute executable path without added shell commands, quotes, or arguments.
- Mac first open is blocked: follow the website's Gatekeeper first-open steps. Do not disable OS protections.
- An official Codex update breaks attachment: consult compatibility details and install the latest tested Multi Codex extension.
Report an issue with OS, app/extension versions, reproduction steps, and sanitized errors. Never include auth files, tokens, or private conversation data.