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Page Health Developer Guide
How FreeITSM checks that every page's JavaScript can be read by the browser: System β Debug Tools β D019 in the app, and the Page health job on GitHub. Added in 4.4.0 after #222.
Why it exists, in one paragraph. In 4.3.0 the Assets page never finished loading. One comment had swallowed the code after it, so the page's inline script could not be parsed β and a script that cannot be parsed runs not at all: no loader, no click handlers, nothing. php -l passed (the PHP was fine), the page returned HTTP 200, every test passed, and the reporter found it after upgrading. A syntax error in a page's script is the worst kind of front-end fault and the cheapest to catch, but only something that reads JavaScript can see it.
| D019 (in the app) | Page health (CI) | |
|---|---|---|
| Runs | in the administrator's browser | on GitHub, every push and pull request |
| Sees | each page as the browser receives it, signed in | each page's source - there is no database to sign in to |
| Parses with | the browser, new Function()
|
Node, vm.Script
|
| Also catches | a script file that 404s; a page that answers HTTP 500 or carries a PHP fatal; scripts PHP builds as strings | a fault before it is ever released |
| Misses | nothing it can reach - but it needs someone to press Run | scripts PHP builds as strings (Tz::scriptTag()); missing files |
| Code | system/debug-tools/runners/page-health.php |
scripts/page_health_ci.php, .github/workflows/page-health.yml
|
Both take their pages from includes/page_health.php, so they can never disagree about what "every page" means.
Nothing in FreeITSM listed every page (the survey found none: the waffle menu lists modules, getSystemAreas() lists System, tests list API endpoints). So the list is found, not kept:
-
A page is any
.phpfile in an app folder that writes an HTML document as raw HTML -<!DOCTYPE htmlat the start of the file or straight after a?>(pageHealthWritesDocument()) - or requires a shared page template that does (pageHealthTemplates(): todaytool-page.php,case_report_page.phpand the portal'sheader.php). The two-line Debug Tools pages are found throughtool-page.php. -
Not pages: anything under
api/,includes/,assets/,tests/,scripts/,cron/,setup/and the other non-app folders (PAGE_HEALTH_SKIP_DIRS), and files starting with_(_registry.php). -
The module of each page comes from the waffle menu's
$modules- read from its source, because that file prints the menu when included. A copy of the list would drift the first time a module was added. -
Never opened (
PAGE_HEALTH_NEVER_OPEN): anything that does something just by being opened. Today only the sign-out pages, which are not on the list anyway (they write no HTML) - the entry is the safety net for one that ever does.
β οΈ TRAP: "contains<!DOCTYPE html" is not enough.csrf.phpandSlackProvider.phpecho an HTML string. Matching them as templates made every handler that includescsrf.phpa "page". Only raw HTML counts.
php -r 'require "includes/page_health.php"; print_r(pageHealthPages("."));' prints the list (263 pages at 4.4.0).
Every other Debug Tool is a PHP script that prints plain text. This one cannot be - a server does not run JavaScript, which is the whole point. So the registry gained one optional key:
'runner' => 'page-health',system/debug-tools/includes/tool-page.php then includes system/debug-tools/runners/<runner>.php twice - $RUNNER_PART = 'html' inside the card, in place of Run / output panel, and $RUNNER_PART = 'script' after i18n.js so window.t() exists. Everything else on the card (when to run it, what it checks, side effects) is the shared template, so D019 looks like every other tool. A future browser-side tool adds a runner file and the key - nothing else.
The tool's file endpoint, api/system/debug-tools/D019_page_health.php, returns the list as JSON (pages, with switched-off modules marked to skip, and the last result). D019_page_health_save.php stores the last result - POST only (csrfRequireWriteMethod()), counts clamped, no page content - in system_settings.page_health_last.
For each page (four at a time):
-
fetch()it withredirect: 'manual'. A redirect, 400, 403 or 404 is skipped, with the reason: every page on the list is a file that exists, so those mean "needs a record to show" or "not for this account" - by design. 500 is a problem. - Look for a PHP fatal in the body - it is still served as HTTP 200.
- Pull out every
<script>: classic inline ones, and each same-originsrc- fetched once however many pages load it. -
Compile each with
new Function(code)- parse only.
β οΈ TRAP: never find the error line by running the script. The obvious way to get a line number is to inject the code into a hidden frame and readwindow.onerror. But a broken script wrapped as(function(){ ... })can close the wrapper itself and run, with the administrator's session.new Function()parses its body as a function body on its own, so nothing escapes. The line is found by binary search: the shortest prefix of the script that fails with the same message.
β οΈ TRAP: an unclosed bracket blames line 1. V8 wrapsnew Function's body in its own{ ... }), so a missing}surfaces as "Unexpected token ')'" at every prefix, and the search lands on line 1.closesWith()adds up to three closing brackets; if the code then compiles, it is reported as "something opened is never closed - the line shown is the end of the script".
β οΈ TRAP: HTML comments. The waffle menu carries a comment that shows a<script src="toast.js">tag. Read as real, it put a missingtoast.json 220 pages. The scanner matches comments and skips them; whichever of a comment or a script starts first is matched whole, so a<!--inside script code stays code.
Line numbers in D019's report are lines of the page source as the browser received it (View source), not of the PHP file. The report shows the code around the line, which is what you search for.
A progress bar (red once anything fails) with the page being checked; a row per module that turns green, red or grey as its pages finish; modules with a problem move to the top, open; each problem with its message and the code around the line; Problems only, Copy and Download. The last result also shows on System β Database Verification under the backup notice - green, red, or a reminder when it has never run or ran on an earlier version ($phState in system/db-verify/index.php).
php scripts/page_health_ci.php check; exit 1 on any problem
php scripts/page_health_ci.php --list what would be checked
php scripts/page_health_ci.php --dump F the scripts as JSON, to parse elsewhere
What it parses: every inline script in every page and in the includes that write scripts into pages (the menu, headers), plus every .js the app ships except vendor libraries and *.min.js.
PHP inside a script cannot run here, so htmlView() rebuilds each file as the browser would get it, as far as can be known: raw HTML kept, each PHP block replaced by a stand-in of the same number of lines - so the report's line numbers are the file's own:
| PHP block | Stand-in | Why |
|---|---|---|
prints anything (<?=, or contains echo / print) |
null |
it stands for a value: var x = <?php echo json_encode($a); ?>;
|
anything else (if, foreach, require) |
/*php*/ |
both branches of an if stay, and nothing stray lands inside an object or argument list |
β οΈ TRAP: the tokenizer, not a regex.htmlView()usestoken_get_all(). A regex could not tell a<script>in the HTML from one in a PHP docblock ("the tag that publishes..."), nor see that<?php require ...; echo x; ?>prints - nine false alarms, all gone with the tokenizer.
β οΈ TRAP: invalid UTF-8 made the payload empty. One source file with a byte that is not valid UTF-8 madejson_encode()returnfalse- so Node received nothing, parsed nothing, and the run would have passed.PH_JSONsubstitutes bad bytes.
Parsing is one Node process: new vm.Script(code, { filename, lineOffset }) parses without running, and the first line of the error's stack is file:LINE. Without Node (Ed's machine) the script says so and exits 0 - run D019 instead, or --dump and parse the JSON in a browser.
| Control | D019 | CI |
|---|---|---|
| A page with the exact #222 mistake | "missing ) after argument list", the swallowed line shown above | same, line 10 of the PHP file |
4.3.0's own asset-management/index.php |
- | fails at line 2652, "missing ) after argument list" - the reporter's error |
| A script file with an unclosed bracket | flagged, "never closed", end of file | flagged |
A script src that does not exist
|
"answered with HTTP 404" | (not visible to a source check) |
| The whole app, controls removed | All 232 pages healthy, 6,314 scripts read, 30 skipped | 659 scripts, all parse |
First real find: cmdb/audit.php had loaded assets/js/theme.js since it was written (#972). No such file has ever existed - a 404 on every visit. Removed.
D019's checks were run in real time - headless Chrome kept alive with --remote-debugging-port, the console read as it happened. A virtual clock cannot be trusted for this kind of test; see Floating windows - Testing.
- Errors while a script runs - a button calling a function that does not exist. The scripts are parsed, never run. A later version could load each page in a hidden frame and record what breaks; that runs the pages' code, so it would be a separate, opt-in pass.
- Wrong behaviour - a page can parse perfectly and still be wrong.
-
ES modules (
type="module") - none today; both checks skip them.
FreeITSM β an open-source IT Service Management platform Β· github.com/edmozley/freeitsm Β· MIT licence
- Installation
- β° Scheduled tasks (cron jobs)
-
Architecture
- β³ π§Ή Root folder tidy (URL routing)
- β³ π Database Integrity (FKs & constraints)
- β³ π οΈ Database Verification β Developer Guide
- β³ π§© Service Layer (UI + API share code)
- β³ πͺ€ Code traps (the TRAP: comments)
- β³ π Commenting for the Engineering wiki
- β³ π οΈ Engineering wiki scanner - Developer Guide
- β³ π Service-Layer progress
- π€ Contributing (read before a pull request)
- π§ͺ Developer tests
- AI Providers
- Internationalisation (i18n)
- Timezones & Time Handling
- π Date & Time Formats
- π± Currencies
- π§ The sidebar (optional module rail)
- π§© Preference templates
- π Display order (modules, Watchtower cards) β Developer Guide
- Theming & Dark Mode
- ποΈ Recent β getting back to what you were doing
- β¨οΈ Command palette (βK)
- π Searching inside tickets
- π Attached documents
-
MobileβFriendly
- β³ π« Mobile: Tickets
- β³ π» Mobile: Assets
- β³ π Mobile: Calendar
- β³ π Mobile: Knowledge
- β³ π¦ Mobile: Service Status
- β³ πΌ Mobile: Watchtower
- β³ π§© Mobile: Problem Management
- β³ π Mobile: Change Management
- β³ πΏ Mobile: Software
- β³ β Mobile: Tasks
- β³ π Mobile: Forms
- β³ π Mobile: Contracts
- β³ π Mobile: Domains
- β³ π Mobile: People
- β³ π Mobile: Projects
- β³ ποΈ Mobile: Files
- β³ π Mobile: LMS
- β³ πΊοΈ Mobile: CMDB
- β³ πΊοΈ Mobile: Network Mapper
- β³ π§ Mobile: Process Mapper
- β³ βοΈ Mobile: Workflow
- β³ π₯οΈ Mobile: System
- β³ π Mobile: Reporting
- β³ π Mobile: System Wiki
- β³ π Mobile: Self-Service Portal
- β³ π§° Mobile: Techniques & Tricks
-
Security
- Layer 1 β which modules you can enter
- β³ π§© Module Access Control
- β³ π οΈ Module Access β Developer Guide
- β³ π Switching modules off
- β³ π οΈ Module availability β Developer Guide
- β³ π Module availability β design (#217)
- Layer 2 β what you can administer
- β³ π Roles & Permissions
- β³ π οΈ Roles β Developer Guide
- β³ π€ Why capabilities are constants
- Layer 3 β the System module
- β³ π Admin Access Control
- Hardening
- β³ π Security review response 2026-08
- β³ π‘οΈ Security hardening 2026-08
- β³ π οΈ Security hardening 2026-08 β Developer Guide
- β³ π‘οΈ Round three β plain English
- β³ π οΈ Round three β Developer Guide
- β³ π‘οΈ CSRF protection (S4) β Developer Guide
- Single Sign-On (SSO)
- ποΈ LDAP & Active Directory
- π CardDAV contact sync
- Browser Extension
- API Reference
-
π REST API β how it works
- β³ π Proposal: custom fields, inventory import and change evidence (#194)
- β³ π οΈ Custom fields, evidence + inventory - review (#195-#197)
- β³ π οΈ Long forms in a task's Work view - review (#198)
- β³ π« REST API: Tickets
- β³ π» REST API: Assets
- β³ π΄ REST API: Problems
- β³ π REST API: Changes
- β³ π REST API: Knowledge
- β³ β REST API: Tasks
- β³ ποΈ REST API: CMDB
- β³ π REST API: Contracts
- β³ ποΈ REST API: Calendar
- β³ πΏ REST API: Software
- β³ π REST API: Domains
- β³ π¦ REST API: Service Status
- β³ βοΈ REST API: Morning Checks
- β³ π REST API: Forms
- β³ βοΈ REST API: Workflow
- β³ π·οΈ REST API: Cost centres
- β³ π§βπΌ REST API: Analysts
- β³ πΊοΈ REST API: Network Mapper
- β³ π§ Using the API docs page
- β³ π OpenAPI specification
- β³ β OpenAPI: kept correct
- β³ π οΈ Maintaining the catalogue
- Watchtower
-
Tickets
- β³ π οΈ Inbox.js map β Developer Guide
- β³ π οΈ Floating windows & the file viewer β Developer Guide
- β³ π οΈ Tickets settings β Developer Guide
- β³ ποΈ The ticket workspace
- β³ π The ticket table
- β³ π Rota copy and paste β Developer Deep Dive
- β³ β Checklists & SOPs
- β³ βοΈ Mandatory fields
- β³ π§Ύ Custom ticket fields
- β³ π·οΈ Ticket categories
- β³ π₯ Assigning tickets to a team, and escalation
- β³ π’ One board across every company
- β³ Mailbox Authentication
- β³ π€ Email send log
- β³ π Attachment size limits and large emails
- β³ Basic IMAP mailboxes
- β³ Email rendering & images
- β³ SLA Management
- β³ WhatsApp channel
-
β³
βοΈ Telegram channel - β³ β CSAT company scope and filters β Developer Guide
- β³ π₯ Microsoft Teams channel
- β³ π¨οΈ Mattermost channel
- β³ π¬ Web chat channel
- β³ π£ Slack channel
- β³ π Linking tickets
- β³ β Record previews
- β³ π Ticket notes: internal or shared
- β³ ποΈ Canned responses
- β³ βοΈ Limiting replies to particular senders
- β³ π¨ Telling the analyst a ticket is theirs
- β³ βοΈ Email signatures
- β³ π The public web address
- β³ π’ Ticket numbering
- β³ π Raising a ticket for someone else
- β³ π Merging tickets
- β³ π Confidential tickets
- β³ π₯ Portal managers
- β³ π Who has seen a ticket
- β³ π Reading long tickets
- β³ β Splitting tickets
- β³ β Selecting several tickets
- β³ ποΈ The folder pane
- β³ π½ Just my tickets, or no closed ones
- β³ π οΈ Snoozing tickets β Developer Guide
- β³ π₯ Collision detection
- β³ β±οΈ Time tracking
- β³ π Case reports - a ticket and its work as one PDF
- β³ π Scheduled work in your own calendar
- Problem Management
- Tasks
- π Projects
-
Assets
- β³ π’ Moving an asset between companies
- β³ π Shared asset locations
- β³ π§βπΌ Assigning assets to analysts
- β³ π Warranty and lease alerts
- β³ π Leases
- β³ π Saved table views
- β³ π¨οΈ Recording anything, and importing it
- β³ π§© Asset type layouts
- β³ π Inventory freshness
- β³ π Linked configuration item
- β³ π Connected assets
- β³ π Asset review
- β³ π·οΈ QR asset labels
- β³ π Who holds what, and handover documents
- β³ π₯οΈ The inventory agent (PowerShell)
- β³ ποΈ Proxmox VE servers
- β³ βοΈ VMware Cloud Director servers
- β³ πͺ Hyper-V and Failover Clusters
- β³ π Linking equipment to tickets
- β³ βοΈ Follow-up tasks on a ticket
- Knowledge
- Change Management
- Calendar
- Morning Checks
- Reporting
- Software
-
Forms
- β³ π¨ The form designer β Developer Guide
- β³ π Layout & the grid β Developer Guide
- β³ ποΈ Collections β grouping submissions
- β³ π Submissions as PDFs
- β³ β‘ What happens next β a form's own actions
- β³ π οΈ Sections & conditional logic β Developer Guide
- β³ π οΈ Lookup fields β Developer Guide
- β³ π‘οΈ Catalogue request approvals
- People
- Domains
- ποΈ Files
- Contracts
- Service Status
- π Notifications
- π¨ War Room
- Self-Service Portal
- LMS
- Process Mapper
- CMDB
- Network Mapper
- Workflows
- Issue trackers (Jira, Azure DevOps)
- π‘ Zabbix (monitoring)
- π¬ Microsoft Teams alerts
- π 3CX (phone system)
-
System
- β³ π οΈ Preferences β Developer Guide
- β³ π Finding people in the Analysts list
- β³ πͺ When an analyst leaves
- β³ π οΈ System β Branding β Developer Guide
- β³ π©Ί Page health (D019) β Developer Guide
- β³ β Feature Bingo
- β³ π·οΈ Cost centres
- β³ π· Photo Album
- β³ Demo Data
- β³ π οΈ Demo Data β Developer Guide
-
Overview
- β³ π Progress tracker
- β³ Concepts & vocabulary
- β³ Email routing & mailboxes
- β³ Settings: global vs per-company
- β³ Users & self-service
- β³ Staff cross-company access
- β³ π’ One board across every company
- β³ Worked examples
- β³ Pitfalls & gotchas
- β³ Scope: what it's for
- β³ π οΈ Developer Guide (make a module multi-company)
- β³ ποΈ Case study: CMDB (a linked graph)
- β³ π§ͺ Test harness (prove it's isolated)
- What this is
-
π Bugs resolved
- β³ π« #226 A picture on a note could not be closed
- β³ π» #222 The Assets page never loaded in 4.3.0
- β³ βοΈ #214 A "contains" condition did not match capitals
- β³ βοΈ #216 A workflow email from a chosen mailbox always failed
- β³ π³ The Docker image was missing PHP extensions
- β³ π A failed DNS lookup read as a missing record
- β³ π A link could change data
- β³ π Access outlived its removal
- β³ π Knowledge articles could run scripts
- β³ π Knowledge writes ignored permissions
- β³ π Company boundaries (Oct 2026)
- β³ π Smaller gaps (Oct 2026)
- β³ π Escaped text could leave its attribute
- β³ π Task descriptions were not cleaned
- β³ π Task documents ignored company scope
- β³ π Repeating tasks ignored company scope
- β³ π¬ #183 Mailbox checks overlapped
- β³ π #188 Transfer lock shown off when unknown
- β³ β #184 Subtask names and Overdue
- β³ π§© #186 Teams: the buttons did nothing
- β³ π Text in a change could run script
- β³ π AI settings changed without the AI permission
- β³ πͺ #178 Deleting an analyst failed
- β³ π« A team with no departments showed 0 tickets
- β³ π Projects: adding a phase did nothing on Save
- β³ π Leavers could still sign in
- β³ πΌοΈ Logo and courses broke on Apache with PHP-FPM
- β³ π’ Chat tickets ignored your ticket numbering
- β³ π Dates shown as a dash, or in server time
- β³ π Assets β Users showed people from other companies
- β³ π Restricted analysts could read other modules' data
- β³ πΌοΈ Replies with a picture in the thread failed to send
- β³ π Reply attachments never reached the customer
- β³ π οΈ Outbound email attachments β Developer Guide
- β³ π A global SSO provider was missing from the portal
- β³ π Behind a proxy, the SSO redirect said http
- β³ βοΈ The portal tagline moved when you saved it
- β³ π¨ The portal settings screen forgot what you saved
- β³ π‘οΈ The approvals inbox said "Error" and nothing else
- β³ π A table's answers were missing from the PDF
- β³ β A single-select column let you tick every option
- β³ π The portal ignored a form's field widths
- β³ π The tasks board stopped taking clicks
- β³ ποΈ #121 The index list is out of date after upgrading
- β³ π #133 The calendar subscription was empty
- β³ π #131 Tasks always reopened on the board
- β³ π₯ #129 Every page returned HTTP 500 after upgrading
- β³ π³ #127 A PHP warning above the System page
- β³ π #126 Notes stamped with the server's clock
- β³ π Storing every date in UTC
- β³ πͺ The portal was down for everyone signed in
- β³ βοΈ #120 Workflow notes could never be written
- β³ βοΈ #123 Three errors when running Database Verification
- β³ π #122 The description box was a stub in the corner
- β³ π£ Demo data deleted real accounts
- β³ π #117 Sign-in redirected to the wrong address
- β³ π¨ #108 The priority dot was invisible
- β³ β±οΈ #116 Time logged from the right-click menu
- β³ π #114 API keys refused by our own guard
- β³ ποΈ #110 Assigning a task told nobody
- β³ πͺ #107 Signed out while still working
- β³ π #103 "Share with Requester" reached nobody
- β³ π #102 Search found nothing for hyphens
- β³ πͺ #101 Source code editor opened behind
- β³ βοΈ #88 Subtasks could not be ticked off
- β³ π» #84 Asset deep link selected nothing
- β³ π« #79 A new ticket arrived with no status
- β³ π§ #79 A ticket from email did not say so
- β³ π #78 Bell opened to nothing
- β³ π¬ #77 Mail only collected from Inbox
- β³ π #74 The default password could not be changed
- β³ π¦ #70 Renaming an impact level
- β³ π€ #67 App-only mailboxes could not send
- β³ π #45 Verify only ever worked for Microsoft
- β³ π #45 IMAP reported as not authenticated
- β³ βοΈ An email template stopped escaping itself
- β³ π The portal dashboard showed the wrong time
- β³ π’ The folder said 99 and the list showed 96