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User Manual Diagnostics

PurpleSentinel edited this page Oct 16, 2026 · 2 revisions

Diagnostics and Troubleshooting

← User Manual

Hold → DIAGNOSTICS. Four pages, swipe between them.

Page Reports
System Firmware version, uptime, why it last restarted, free memory
GNSS Fix type, satellites, accuracy, rate, queue depth and losses
Logging Card state, free space, write failures, write latency
Peripherals Display, touch, motion sensor, clock chip

Common problems

No lap times, but everything looks fine

Almost certainly the circuit is provisional. Check the track line on the Ready screen. See Tracks.

Speed or position shows ---

The device cannot tell you, and the status line says which of two reasons:

  • NO RECEIVER — nothing is arriving. A connection or power problem.
  • NO FIX — the receiver is working and has not located itself yet. Give it a clear view of the sky and up to a minute from cold.

They are deliberately different messages because they are different problems.

The compass shows NO HEADING while the fix is good

Correct. The heading comes from your direction of travel, and a stationary car has none. The device has no magnetic sensor, so it cannot tell you which way you are facing — only which way you are going. Drive, and the marker appears.

A 0-X run shows a red number and LOST FIX

The receiver stopped reporting part-way through. The number is where the run had got to, not a result, which is why it is red rather than green - a run that lost its fixes stops counting in exactly the way arriving at the target does, and the two must never look alike.

Tap to reset, give the receiver a clear view of the sky, and run again.

0-X shows NO SPEED while the fix looks fine

The fix is fine. The receiver is simply not confident enough about how fast you are going to measure against - and a time produced then would be a reading of its uncertainty rather than of the car. Common under trees, between buildings, or shortly after a cold start.

The clock is an hour out in summer

Correct. It reads GMT all year and is labelled GMT on screen. British Summer Time is not applied, and there is no timezone setting yet.

The clock says HOLD

The receiver has gone quiet and the clock is running on its own crystal, with how long it has been doing so. It is still close to right — but it is no longer satellite time, which is why it says so rather than carrying on silently.

Nothing on screen responds to a tap

Check you are holding, not tapping, to open the menu — a tap on the dashboard does nothing by design. Inside a carousel, if swiping is not registering, the arrows at each edge are buttons you can tap instead.

Sessions are not being saved

Check the Logging diagnostics page. Missing card, full card and write failures are each reported separately. The Ready screen also shows logging availability before you go out.

It restarted on its own

The System page reports why the device last restarted — power-on, software, watchdog, brownout or panic. A brownout points at the power supply rather than the firmware; repeated watchdog or panic restarts are worth reporting with what you were doing at the time.

Reporting a problem

Issues go to the project tracker.

What helps most:

  • Which mode you were in and what was on screen
  • What the Diagnostics pages said, particularly System and GNSS
  • Whether it is repeatable, and what you did just before

The firmware version is on the System page.