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plat 613

github-actions[bot] edited this page Oct 6, 2026 · 1 revision

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PLAT-613: Confida QA reports a recurring forty-minute reply delay

Field Value
State open
Priority P2
Product chat
Area reliability
Summary Confida QA reports a second roughly forty-minute wait for a reply; the matched screenshot proves a terminal visibility bug and an interrupted later turn, but does not yet identify the forty-minute interval.

What happened

Reported 2026-10-06 for confida-qa-testing on Confida (Excellence host). The user confirmed the screenshot was from today around 17:08 IST. The screenshot matches Saurabh Khatri's durable Pulse review answer at 17:08:24 in pat-2ecd5c737adc95f6-d6a714c0-45c5-4707-9beb-674c2f92a230.

That answer followed a hi at 16:56:21, took about twelve minutes and made 99 captured HTTP tool calls. The agent investigated and repaired Pulse data during the turn; those operations are real work, not proof of a transport stall. The next request, at 17:09:33, was confirmed in native history, made tools through 17:12:30 and has no final response before the forced deployment restarted the server at approximately 17:12:54. A new hi at 17:24:15 returned at 17:25:12.

The confirmed missing main terminal has its own fix in PLAT-612. The examined records do not establish a continuous forty-minute turn. Do not claim that terminal registration fixes the reported delay or replay the interrupted document-update request automatically: it already ran tools.

Fix

Investigation only. No speculative timeout, cancellation or transcript repair.

Left

Identify the other delayed occurrence with its message/session and start/end time; correlate native step timestamps, provider/model activity and canonical completion delivery. Verify the user's next live reproduction after terminal visibility is repaired. Preserve the unresolved status until there is evidence for the delay's cause and a verified remedy.

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