Customer Meeting 1

Customer Meeting #1

Meeting Information

Date

• 19/02/2026

Time

• 10:30

Via

• Online

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Participants

Member	Participation
Amin Abu-Hilga	✓
Övgü Su Afşar	✓
Halis Tunay Aslan
Muhammet Sami Çakmak	✓
Beratcan Doğan	✓
İbrahim Kayan	✓
Burak Öğüt	✓
Mehmet Bora Sarıoğlu	✓

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Discussion Items

• There are no strict usage restrictions or predefined user classifications at this stage.
• Both mentors and mentees will complete a survey to create their profiles.
• Self-registration will be supported and email verification will be required.
• Mentors will define their own available time intervals; mentees can request meetings accordingly. Scheduling is nice-to-have.
• The platform should be responsive and easy to use. Design standards will be discussed next week.
• The system will not manually verify how many mentees a mentor has; reliability will be determined automatically. Rating is possible but not preferred. Bookmarking was mentioned.
• When a mentor and mentee are matched, a defined workflow will be created. Progress will be tracked and images may be shared to show development.
• Users will have levels based on participation in workflows and meetings. Mentors can receive comments.
• No punishment mechanism; positive progress may be rewarded.
• A recommendation-based matching algorithm will be used. A priority mechanism may be added later. Users can define their own conditions. Example mentee profiles may be shown.
• Built-in messaging and peer-to-peer communication are nice-to-have but not first priority; they should still be considered in the design.
• Meeting structure should include automatic notifications. Notification messages are nice-to-have. A Moodle-like meeting structure was referenced.
• Goal management does not have to be visible in the first version.
• The system should be able to send alerts to the admin when necessary.