Cannot open Management Console

Two things need to happen for the Management Console to open:

1. Optikey must have focus - it will be highlighted on the taskbar when it has focus, but if you are unsure just click on Optikey to focus it.

2. Press the 'ALT' key and the 'M' key at the same time - to do this hold down 'ALT' and then press 'M' once. If the console is still not opening then check that you do not have any modifier keys pressed/locked down as they will interfere with you pressing ALT + M. Release any down modifier keys (Shift, Ctrl, Win, or Alt). More info on modifier keys can be found on the 'Simulate a physical keyboard' page.

Check that the 'ALT' key isn't being used for another shortcut

Check that you don't have other software installed that might be intercepting the 'ALT' key. For example, some eye trackers may use 'ALT' as a special shortcut.

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Alternatively use the right click context menu:

If you have Optikey v2.2.3 (or later) you can right click anywhere ON the Optikey keyboard (NOT on the icon in the taskbar) and select 'Open Management Console'.

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