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Refund Policy
Last Updated: March 28, 2026
This Refund Policy explains how purchases and refunds are handled for FarmPath subscriptions.
All FarmPath subscriptions are processed through Apple's App Store.
This means:
- Payments are charged by Apple
- Apple controls billing
- Apple controls refunds
Crawford Family Farm does not process payments directly.
We do not store payment information.
All refund requests must be submitted directly to Apple.
Refunds cannot be issued by Crawford Family Farm.
To request a refund:
Visit:
https://reportaproblem.apple.com
Follow Apple's refund request process.
Apple determines eligibility for refunds.
Subscriptions automatically renew unless canceled.
Users are responsible for managing subscriptions.
We are not responsible for charges resulting from:
- Failure to cancel
- Missed cancellation deadlines
- Device sharing
- Family sharing purchases
To avoid renewal:
Users must cancel at least 24 hours before the end of the billing period.
If not cancelled in time:
Apple may process renewal charges.
We cannot reverse Apple billing decisions.
Apple typically does not provide refunds for:
- Unused subscription time
- Partial billing periods
- Early cancellation
Access continues until the billing period ends.
If a free trial is offered:
The subscription automatically converts to paid unless cancelled.
Users are responsible for cancelling before trial expiration.
Unused trial time may be forfeited upon purchase.
If users believe a billing error occurred:
They must contact Apple directly.
Apple controls:
- Billing investigation
- Refund decisions
- Transaction corrections
We cannot access Apple billing systems.
If unauthorized purchases occur:
Users should contact Apple.
Examples include:
- Family member purchases
- Device sharing purchases
- Account misuse
Apple investigates unauthorized purchase claims.
FarmPath may change features over time.
Subscription purchases provide access to:
- Current features
- Future updates
We do not guarantee:
Permanent availability of specific features.
Feature changes do not automatically qualify for refunds.
Temporary service interruptions may occur due to:
- Maintenance
- Updates
- Infrastructure issues
- Internet outages
These interruptions do not normally qualify for refunds.
Users should contact Apple before initiating payment disputes.
Improper chargebacks may result in:
- Subscription suspension
- Access restrictions
Apple manages payment disputes.
Promotional pricing may:
- Expire
- Change
- Convert to standard pricing
Users are responsible for reviewing renewal pricing.
Users who reinstall the App may restore subscriptions using the Restore Purchases option.
This does not create new charges.
Users are responsible for:
- Monitoring subscription status
- Managing renewals
- Updating payment methods
Subscription management occurs through Apple account settings.
Any exceptions to refund policies are determined solely by Apple.
We do not control Apple refund decisions.
For billing issues:
Contact Apple support.
For FarmPath functionality questions:
FarmPath subscriptions are billed through Apple.
Apple controls:
- Payments
- Refunds
- Billing disputes
We do not process payments.
Refund requests must be directed to Apple.
Users are responsible for managing subscriptions.
Before purchasing:
- Review pricing
- Review billing terms
- Understand renewal rules
Subscription purchases indicate acceptance of these terms.