Domain SW

Software and device care

Start here · Questions · Progress · People decide

Build the working parts that store, display, exchange and recover information across the network.

Question	What we are working out	AI-generated potential answers and research	Work state
SW-01	What software arrangement will deliver the complete everyday and disaster service, with essential functions available locally and personal accounts offered by choice?	AI-generated option: Build a local service core holding approved public information, a private request queue and a staff publishing workspace. Offer personal Aura assistance as a separate choice. Internet connections would refresh and exchange records while essential local tasks continue through a disconnection. AI-generated future concept: Develop a versioned package of public information, approved lessons and recoverable settings that another authorised hub can host. Test portability between different machines before depending on it during an outage. Research examples: Kiwix Hotspots: an offline library over a local Wi-Fi network · About Kolibri: offline learning on devices and local networks	open
SW-02	How will messages and requests move between kiosks, portable devices and connection points as links fail and return?	AI-generated option: Give each message an identity, origin, edition, priority, expiry and receipt history. Save it before transmission, retry without multiplying requests, and show waiting, delivered and accepted as different states. Compare a straightforward queue with delay-tolerant networking against the same outage cases. AI-generated future concept: Explore a portable device carrying authorised message bundles between separated hubs. A later robot or vehicle could perform that journey once capability, access, energy and responsibility are demonstrated; it would retain the same expiry and receipt rules. Research examples: RFC 9171: Bundle Protocol Version 7 · ODK Collect: managing draft, ready-to-send and sent forms	open
SW-03	How will an approved update reliably replace an older notice, including when a kiosk is offline or an update stops halfway?	AI-generated option: Publish complete identified notice editions, carrying their issuer, approval, validity and replacement history. Check the whole new edition before switching the screen. Explain when the last confirmed information is old, and retain cancellations so an older copy cannot quietly reappear. AI-generated future concept: Let authorised hubs exchange compact edition summaries and identify a missing cancellation. A newer claim would trigger verification against the recognised issuer; agreement among devices would provide evidence of distribution rather than publishing authority. Research examples: Common Alerting Protocol Version 1.2 · Mender Artifacts: compatible, signed and resumable software editions	open
SW-04	How will authorised staff sign in, hand over responsibility and recover access after a device or access key is lost?	AI-generated option: Give staff named roles and individual access, with a practical backup and recorded shift handover. Prepare lost-device and absent-administrator recovery before deployment. Set explicit limits for offline permissions and explain when a disconnected kiosk has yet to receive an access withdrawal. AI-generated future concept: Explore a narrowly scoped temporary credential for an agreed relief shift, with a visible expiry and an independent recovery holder. Test clock uncertainty and delayed withdrawals before accepting it for sensitive actions. Research examples: NIST SP 800-63B-4: authenticator event management	open
SW-05	How will shared equipment keep public information, private assistance, staff work and a person's optional Aura separate?	AI-generated option: Provide separate public, private-visitor and staff workspaces, with a clear session exit and tested removal of temporary data. A person could keep their Aura on their own device or open a chosen temporary session. Public screens would use only material approved for publication. AI-generated future concept: Explore a visitor-approved continuation token that moves a task from public touch screen to private phone, headset or assisted room. Show exactly what travels and expire the token without leaving a reusable public-session identity. Research examples: Solid FAQ: personal data sharing, storage and copies · Web Content Accessibility Guidelines 2.2	open
SW-06	How will a person's request for supplies or assistance reach a responsible relief operator and show what has actually happened?	AI-generated option: Create a private request with an understandable receipt and separate milestones for saved, sent, received, accepted, handed over and closed. The agreed receiving service would own acceptance and escalation. A waiting request would explain current contact options and its last confirmed status. AI-generated future concept: Explore a personal Aura tracking an approved request's receipts and preparing a reminder or alternate contact proposal. People would retain the choice to disclose more information or approve a changed recipient. Research examples: ODK Collect: managing draft, ready-to-send and sent forms · RFC 9171: Bundle Protocol Version 7	open
SW-07	Which equipment arrangements will deliver the essential service within measured power, storage, heat, accessibility and response-time limits?	AI-generated option: Compare a compact local-information computer with a more capable protected mini-PC using identical tasks and measured energy, heat and response. Size optional AI work separately. Retain the tested public information and request functions as the system changes its energy settings. AI-generated future concept: Trial an arrangement where the kiosk requests optional richer Aura processing from a local shared computer when power and connection permit. Public information remains local; the trial would measure context permissions, delays and energy savings. Research examples: Kiwix Hotspots: an offline library over a local Wi-Fi network · Web Content Accessibility Guidelines 2.2	open
SW-08	How will the island's kiosks and portable equipment stay connected through the routes available at each proposed site?	AI-generated option: Map each site's actual local and outside connections, then assign routes for small urgent notices, private requests and larger learning material. Keep a working local doorway at separated sites. Choose relay positions and fallback journeys from measured trials and agreed access. AI-generated future concept: Investigate a movable relay carried by an authorised person, vehicle or future robot when a fixed link is lost. Trial safe positions, battery use and actual traffic capacity before including it in the service promise. Research examples: Robots to the rescue in hazardous environments · RFC 9171: Bundle Protocol Version 7	open
SW-09	How can a trained relief operator restore, replace or update a kiosk while the usual maintainer, internet and freight are unavailable?	AI-generated option: Prepare a labelled recovery kit with a known-working software edition, compatible spares, approved settings, protected backups and illustrated instructions. Rehearse restoration with a relief operator. Record which visitor records survive, the time taken and when qualified support is needed. AI-generated future concept: Develop optional overlays pointing to labelled replaceable parts, with the same approved lesson available as text, pictures and audio. Test whether the overlay helps an unfamiliar operator while maintaining qualified-work boundaries. Research examples: Mender Artifacts: compatible, signed and resumable software editions · About Kolibri: offline learning on devices and local networks	open
SW-10	What equipment-health and activity record will help staff spot a quiet failure and understand what happened during an outage?	AI-generated option: Show staff the last successful check of each essential function, its age and what remains unknown. Combine power, link, storage and clock observations with request and notice status. Preserve a local event history that helps the next operator diagnose an outage without exposing visitors. AI-generated future concept: Explore an assistant that summarises changed conditions and proposes the next permitted checks. Its brief would link original observations and uncertainty; staff would confirm interpretation and any delegated maintenance action. Research examples: OGC SensorThings API Standard · NIST AI Risk Management Framework 1.0: core functions	open