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JavaScript Modules And Vendoring Explained
A plain-English guide to words that come up whenever FreeITSM adds or updates a library: dependency, npm, bundle, module, vendoring. It was written when PDF exports moved from jsPDF to PDFKit (#254), because that was the first library FreeITSM took that is a module rather than a plain script - but it applies to every library in the repository.
No knowledge of JavaScript tooling is assumed.
- Why PDFKit: PDF exports moved to PDFKit
- How FreeITSM's PDF code works: PDF writer - Developer Guide
Nobody writes everything. To make PDFs, FreeITSM uses PDFKit, a library other people wrote and maintain. FreeITSM depends on it, so PDFKit is a dependency.
Dependencies have dependencies of their own. PDFKit uses:
| Package | What it does for PDFKit |
|---|---|
| fontkit | Reads font files, and shapes text - joins Hindi letters, reorders vowel signs |
| linebreak | Knows where a line may break, in any language |
| fflate | Compresses the PDF so it is small |
| png-js | Reads PNG pictures |
| @noble/hashes, @noble/ciphers | PDF passwords and encryption |
| restructure, dfa, unicode-trie, ... | Small helpers fontkit uses |
So "add PDFKit" really means "add PDFKit and about fifteen packages it stands on". That chain is the dependency tree.
Most JavaScript libraries are published on npm (npmjs.com) - think of it as a public warehouse. Each library is a package, with a name (pdfkit), versions (0.20.2), and a list of the packages it needs.
Most JavaScript projects never copy libraries by hand. They keep a list (package.json) and a tool (npm install) fetches the whole tree from the warehouse. A second tool - a bundler - then joins it all into files a browser can load.
FreeITSM does neither, on purpose. There is no package.json, no npm install, no build step. Installing FreeITSM is: copy the files, point a web server at them, done. That is a big part of why it runs on shared hosting, on Windows with WAMP, and on servers with no internet. The price is that libraries must be prepared once, by hand, and kept in the repository. That is vendoring.
Vendoring means copying a library's files into your own repository and shipping them with your code, instead of fetching them from somewhere else when the app runs.
FreeITSM vendors everything: TinyMCE, Chart.js, pdf.js, Prism - and now PDFKit and the Noto fonts. They live under assets/js/vendor/ and assets/fonts/.
What that buys:
| Vendored (FreeITSM) | Fetched from the internet (a CDN) at run time | |
|---|---|---|
| Air-gapped / offline installs | β Works - every file comes from the FreeITSM server | β Breaks the moment there is no internet |
| Privacy | β Nobody else sees who uses FreeITSM | β Every page view tells a third party |
| Stability | β The exact files that were tested | β The CDN can change, move or vanish |
| Install | β Copy the files | β Needs outbound internet from every browser |
What it costs:
- The repository is bigger. The PDF fonts are about 10 MB.
-
Updates are manual. No tool warns that a newer version exists - which is why
VENDOR.mdlists every vendored library, its version and where it came from, and checking it is part of every release. -
Security scanners cannot see it. Tools that read
package.jsonfind nothing and report "no dependencies".VENDOR.mdis how a person can still check.
Air-gapped installs: because everything is vendored, a FreeITSM server with no internet at all makes PDFs exactly as one with internet does. The PDF writer's test checks it: every file the browser loaded must come from the FreeITSM server itself.
This is the part that changed with PDFKit.
<script src="assets/js/vendor/chart.umd.min.js"></script>The file runs and leaves its library on the page as a global - for example window.Chart. Any later script just uses Chart. Simple, and how FreeITSM loaded jsPDF (window.jspdf). Libraries built for this are often called UMD builds.
A module is a JavaScript file that says exactly what it needs and what it offers:
import { create } from 'fontkit'; // what it needs
export { PDFDocument, registerFile }; // what it offersNothing leaks onto window. Whoever wants the library asks for it by name. Modules are tidier, and most libraries are now published only this way - PDFKit's browser version among them. There is no window.PDFDocument file to drop into a <script> tag.
import { create } from 'fontkit' is a name, not a file. A bundler or npm knows where fontkit lives; a browser does not. So PDFKit's own module file, loaded as it is, fails at the first import.
A bundle is one file containing a library and its whole dependency tree, with every import already resolved inside it. Nothing is left to look up.
FreeITSM's PDFKit is exactly that: assets/js/vendor/pdfkit/pdfkit.bundle.js, about 550 KB. It was made once by esm.sh, a public service that builds such bundles from npm packages, downloaded from:
https://esm.sh/pdfkit@0.20.2/es2020/pdfkit.bundle.mjs
and committed. esm.sh was used once, to build the file - FreeITSM never contacts it while running.
Two details:
-
Renamed
.mjsto.js..mjsmeans "module", but IIS and older nginx do not know the extension and serve it with the wrong type, which a browser refuses to run. A browser decides whether a file is a module from how it is loaded, not from its name, so.jsis safe. pdf.js in FreeITSM was renamed for the same reason. - It is checked to be self-contained. If the bundle still imported anything from a URL, an air-gapped install would break. The update steps (section 6) include checking that.
FreeITSM's own code is plain scripts. A plain script can still load a module, with import() - a function that fetches a module and gives back what it exports:
const lib = await import('/freeitsm/assets/js/vendor/pdfkit/pdfkit.bundle.js');
const doc = new lib.PDFDocument();That is what assets/js/pdf-writer.js does, the first time somebody makes a PDF. Pages only include the writer, as a plain script; PDFKit is fetched only when it is actually needed, so a page where nobody exports a PDF never loads it.
Copying someone's code into your repository is only allowed if its licence says so. Licences fall into two families:
| Family | Examples | What it means for FreeITSM |
|---|---|---|
| Permissive | MIT, BSD, Apache 2.0, SIL Open Font License | Use, change and ship it - even commercially - as long as the copyright notice and licence text go with it |
| Copyleft | GPL, AGPL | Shipping it can require releasing your own code under the same terms |
FreeITSM is MIT. Everything in the PDFKit bundle is MIT, except one tiny helper under Apache 2.0 - both permissive. The fonts are under the SIL Open Font License, which exists for bundling fonts with software (the only real rule: the fonts may not be sold on their own). So:
-
assets/js/vendor/pdfkit/LICENSE.txtlists every package inside the bundle with its copyright line, and the licence texts. - Each font folder has its
OFL.txt.
Checked when PDFKit was chosen: PDF exports moved to PDFKit - licensing.
Because PDFKit is a bundle of many packages, updating it is not "replace one file":
-
Find the new version:
curl -s https://registry.npmjs.org/pdfkit/latest- readversion, and readdependenciesfor anything new. -
Check every licence is still permissive: for each dependency,
curl -s https://registry.npmjs.org/<name>/latestand readlicense. A copyleft one is a stop. -
Download the bundle:
https://esm.sh/pdfkit@<version>/es2020/pdfkit.bundle.mjs. -
Check it is the version you asked for (its first line is
/* esm.sh - pdfkit@<version> */) and self-contained - search it forimport(orfrom "pointing at a URL; there must be none. -
Save it as
assets/js/vendor/pdfkit/pdfkit.bundle.js, and updateLICENSE.txtand the row inVENDOR.md. -
Test:
php tests/pdf-writer.php(20 checks), then open the PDF it saves and look - Polish, Hindi, Tamil and Bengali, a table over three pages. Thenphp tests/security-findings/run.php(section F6 checks the version matchesVENDOR.md). -
Bump the writer's
?v=on the pages so browsers fetch it fresh, and export a PDF from Knowledge and from a Report Pack by hand.
TRAP: line endings. The bundle is minified but has line breaks inside its strings. Git on Windows (
core.autocrlf) converts line endings on checkout, which would change what PDFKit writes into PDFs..gitattributesmarks the file-text- never convert - so every checkout gets the exact bytes that were tested. Keep that line when the file is replaced, and check withgit show HEAD:assets/js/vendor/pdfkit/pdfkit.bundle.js | cmp - <the download>.
TRAP:
assets/js/pdf-writer.jsreads one PDFKit internal (_font.font, to ask whether a font has a character). A PDFKit update could rename it. If it does, the writer stops noticing missing characters and they show as empty boxes - the "colon in Bengali" and "ΰ₯€" checks intests/pdf-writer.phpcatch that.
| Word | Meaning |
|---|---|
| Dependency | Code your code needs, written by somebody else |
| Dependency tree | Your dependencies, their dependencies, and so on |
| npm | The public warehouse of JavaScript packages |
| Package | One library on npm, with versions |
| Bundler | A tool that joins a library and its tree into files a browser can load |
| Bundle | The result: one file, nothing left to look up |
| Plain script / UMD | A file that puts its library on window
|
| Module / ESM | A file that says what it imports and exports; nothing on window
|
import() |
How any script loads a module, when it needs it |
| CDN | A server on the internet that hands out library files |
| Vendoring | Keeping a copy of a library in your own repository |
| Air-gapped | A server with no internet connection at all |
| Permissive / copyleft | The two families of open-source licence |
- PDF exports moved to PDFKit Β· PDF writer - Developer Guide
- Offline and air-gapped installs
-
VENDOR.md- every vendored library
FreeITSM β an open-source IT Service Management platform Β· github.com/edmozley/freeitsm Β· MIT licence
- Installation
- β° Scheduled tasks (cron jobs)
-
Architecture
- β³ π§Ή Root folder tidy (URL routing)
- β³ π Database Integrity (FKs & constraints)
- β³ π οΈ Database Verification β Developer Guide
- β³ π§© Service Layer (UI + API share code)
- β³ πͺ€ Code traps (the TRAP: comments)
- β³ π Commenting for the Engineering wiki
- β³ π οΈ Engineering wiki scanner - Developer Guide
- β³ π Service-Layer progress
- π€ Contributing (read before a pull request)
- π§ͺ Developer tests
- π PDF exports moved to PDFKit (#254)
- AI Providers
- Internationalisation (i18n)
- Timezones & Time Handling
- π Date & Time Formats
- π± Currencies
- π§ The sidebar (optional module rail)
- π§© Preference templates
- π Display order (modules, Watchtower cards) β Developer Guide
- Theming & Dark Mode
- ποΈ Recent β getting back to what you were doing
- β¨οΈ Command palette (βK)
- π Searching inside tickets
- π Attached documents
-
MobileβFriendly
- β³ π« Mobile: Tickets
- β³ π» Mobile: Assets
- β³ π Mobile: Calendar
- β³ π Mobile: Knowledge
- β³ π¦ Mobile: Service Status
- β³ πΌ Mobile: Watchtower
- β³ π§© Mobile: Problem Management
- β³ π Mobile: Change Management
- β³ πΏ Mobile: Software
- β³ β Mobile: Tasks
- β³ π Mobile: Forms
- β³ π Mobile: Contracts
- β³ π Mobile: Domains
- β³ π Mobile: People
- β³ π Mobile: Projects
- β³ ποΈ Mobile: Files
- β³ π Mobile: LMS
- β³ πΊοΈ Mobile: CMDB
- β³ πΊοΈ Mobile: Network Mapper
- β³ π§ Mobile: Process Mapper
- β³ βοΈ Mobile: Workflow
- β³ π₯οΈ Mobile: System
- β³ π Mobile: Reporting
- β³ π Mobile: System Wiki
- β³ π Mobile: Self-Service Portal
- β³ π§° Mobile: Techniques & Tricks
-
Security
- Layer 1 β which modules you can enter
- β³ π§© Module Access Control
- β³ π οΈ Module Access β Developer Guide
- β³ π Switching modules off
- β³ π οΈ Module availability β Developer Guide
- β³ π Module availability β design (#217)
- Layer 2 β what you can administer
- β³ π Roles & Permissions
- β³ π οΈ Roles β Developer Guide
- β³ π€ Why capabilities are constants
- Layer 3 β the System module
- β³ π Admin Access Control
- Hardening
- β³ π Security review response 2026-08
- β³ π‘οΈ Security hardening 2026-08
- β³ π οΈ Security hardening 2026-08 β Developer Guide
- β³ π‘οΈ Round three β plain English
- β³ π οΈ Round three β Developer Guide
- β³ π‘οΈ CSRF protection (S4) β Developer Guide
- Single Sign-On (SSO)
- ποΈ LDAP & Active Directory
-
π¦ Microsoft Entra ID
- β³ π₯ Importing people and groups
- β³ π» Intune: assets to their primary user
- β³ π’ Organisation chart
- β³ π οΈ Entra directory sync β Developer Guide
- β³ π οΈ Entra import - review (#235)
- β³ π οΈ Entra follow-ups - review (#237-#240)
- β³ π οΈ Intune primary user - review (#236)
- β³ π οΈ Organisation chart - reviews (#242, #265)
- π CardDAV contact sync
- Browser Extension
- API Reference
-
π REST API β how it works
- β³ π Proposal: custom fields, inventory import and change evidence (#194)
- β³ π οΈ Custom fields, evidence + inventory - review (#195-#197)
- β³ π οΈ Long forms in a task's Work view - review (#198)
- β³ π οΈ Empty Procedures fold - review (#247)
- β³ π« REST API: Tickets
- β³ π» REST API: Assets
- β³ π΄ REST API: Problems
- β³ π REST API: Changes
- β³ π REST API: Knowledge
- β³ β REST API: Tasks
- β³ ποΈ REST API: CMDB
- β³ π REST API: Contracts
- β³ ποΈ REST API: Calendar
- β³ πΏ REST API: Software
- β³ π REST API: Domains
- β³ π¦ REST API: Service Status
- β³ βοΈ REST API: Morning Checks
- β³ π REST API: Forms
- β³ βοΈ REST API: Workflow
- β³ π·οΈ REST API: Cost centres
- β³ π§βπΌ REST API: Analysts
- β³ πΊοΈ REST API: Network Mapper
- β³ π§ Using the API docs page
- β³ π OpenAPI specification
- β³ β OpenAPI: kept correct
- β³ π οΈ Maintaining the catalogue
- Watchtower
-
Tickets
- β³ π οΈ Inbox.js map β Developer Guide
- β³ π οΈ Floating windows & the file viewer β Developer Guide
- β³ π οΈ Tickets settings β Developer Guide
- β³ π Simpler ticket and task forms - design (#218)
- β³ ποΈ The ticket workspace
- β³ π The ticket table
- β³ π Rota copy and paste β Developer Deep Dive
- β³ β Checklists & SOPs
- β³ βοΈ Mandatory fields
- β³ π§Ύ Custom ticket fields
- β³ π·οΈ Ticket categories
- β³ π§Ύ A type for every new ticket
- β³ π₯ Assigning tickets to a team, and escalation
- β³ π’ One board across every company
- β³ π Ticket dashboard β Developer Guide
- β³ Mailbox Authentication
- β³ π€ Email send log
- β³ π Attachment size limits and large emails
-
β³ Basic IMAP mailboxes
- β³ π Basic IMAP without the PHP extension (#257)
- β³ π οΈ Basic IMAP client β Developer Guide
- β³ π§ͺ Basic IMAP client β Testing and verifying
- β³ π οΈ Verifying a mail folder β Developer Guide
- β³ π οΈ Mailbox providers β Developer Guide
- β³ π οΈ How Gmail mail collection works β Developer Guide
- β³ Email rendering & images
- β³ SLA Management
- β³ WhatsApp channel
-
β³
βοΈ Telegram channel - β³ β CSAT company scope and filters β Developer Guide
- β³ π₯ Microsoft Teams channel
- β³ π¨οΈ Mattermost channel
- β³ π¬ Web chat channel
- β³ π£ Slack channel
- β³ π Linking tickets
- β³ β Record previews
- β³ π Ticket notes: internal or shared
- β³ ποΈ Canned responses
- β³ βοΈ Limiting replies to particular senders
- β³ π¨ Telling the analyst a ticket is theirs
- β³ βοΈ Email signatures
- β³ π The public web address
- β³ π’ Ticket numbering
- β³ π Raising a ticket for someone else
- β³ π Merging tickets
- β³ π Confidential tickets
- β³ π₯ Portal managers
- β³ π Who has seen a ticket
- β³ π Reading long tickets
- β³ β Splitting tickets
- β³ β Selecting several tickets
- β³ ποΈ The folder pane
- β³ π½ Just my tickets, or no closed ones
- β³ π οΈ Snoozing tickets β Developer Guide
- β³ π₯ Collision detection
- β³ β±οΈ Time tracking
- β³ π Case reports - a ticket and its work as one PDF
- β³ π Scheduled work in your own calendar
- Problem Management
-
Tasks
- β³ π οΈ Task board and subtasks β Developer Guide
- β³ π§βπ€βπ§ People on a task ("Involved")
- β³ π Repeating tasks
- β³ π’ Moving a task between companies
- π Projects
-
Assets
- β³ π’ Moving an asset between companies
- β³ π Shared asset locations
- β³ π§βπΌ Assigning assets to analysts
- β³ π Warranty and lease alerts
- β³ π Leases
- β³ π Saved table views
- β³ π¨οΈ Recording anything, and importing it
- β³ π§© Asset type layouts
- β³ π Inventory freshness
- β³ π Linked configuration item
- β³ π Connected assets
- β³ π Asset review
-
β³ π·οΈ QR asset labels
- β³ π οΈ QR asset labels β Developer Guide
- β³ π Asset label designer - design (#229)
- β³ π· Asset scanning β Developer Guide
- β³ π οΈ Asset tag numbering β Developer Guide
- β³ π οΈ Asset reconciliation β Developer Guide
- β³ π οΈ Reconciliation, tags + labels - review (#164)
- β³ π Who holds what, and handover documents
- β³ π₯οΈ The inventory agent (PowerShell)
- β³ ποΈ Proxmox VE servers
- β³ βοΈ VMware Cloud Director servers
- β³ πͺ Hyper-V and Failover Clusters
- β³ π Linking equipment to tickets
- β³ βοΈ Follow-up tasks on a ticket
- Knowledge
- Change Management
- Calendar
- Morning Checks
- Reporting
- Software
-
Forms
- β³ π¨ The form designer β Developer Guide
- β³ π Layout & the grid β Developer Guide
- β³ ποΈ Collections β grouping submissions
- β³ π Submissions as PDFs
- β³ β‘ What happens next β a form's own actions
- β³ π οΈ Sections & conditional logic β Developer Guide
- β³ π οΈ Lookup fields β Developer Guide
- β³ π‘οΈ Catalogue request approvals
- People
- Starters & leavers
- Domains
- ποΈ Files
- Contracts
- Service Status
- π Notifications
- π¨ War Room
- Self-Service Portal
- LMS
- Process Mapper
- CMDB
- Network Mapper
- Workflows
- Issue trackers (Jira, Azure DevOps)
- π‘ Zabbix (monitoring)
- π¬ Microsoft Teams alerts
- π 3CX (phone system)
-
System
- β³ π οΈ Preferences β Developer Guide
- β³ π Finding people in the Analysts list
- β³ πͺ When an analyst leaves
- β³ π οΈ System β Branding β Developer Guide
- β³ π©Ί Page health (D019) β Developer Guide
- β³ β Feature Bingo
- β³ π·οΈ Cost centres
- β³ π· Photo Album
- β³ Demo Data
- β³ π οΈ Demo Data β Developer Guide
-
Overview
- β³ π Progress tracker
- β³ Concepts & vocabulary
- β³ Email routing & mailboxes
- β³ Settings: global vs per-company
- β³ Users & self-service
- β³ Staff cross-company access
- β³ One company supporting another
- β³ π’ One board across every company
- β³ Worked examples
- β³ Pitfalls & gotchas
- β³ Scope: what it's for
- β³ π οΈ Developer Guide (make a module multi-company)
- β³ ποΈ Case study: CMDB (a linked graph)
- β³ π§ͺ Test harness (prove it's isolated)
- What this is
-
π Bugs resolved
- β³ π« #280 Email lookups scanned the whole table
- β³ β #266 Dragging a task told nobody
- β³ π #255 Article previews showed HTML codes
- β³ π #252 A link to a Knowledge article did not open
- β³ π #254 PDFs could not print Polish
- β³ π #250 Clicking a folder left the open article on screen
- β³ π« #260 The dashboard cog did nothing
- β³ π« #248 A department rule never matched on four routes
- β³ π A directory account could be matched to someone else
- β³ π« #244 Reply went to the assigned analyst
- β³ π A lookup answer could name any record
- β³ π« #227 A mailbox could not be deleted
- β³ π« #226 A picture on a note could not be closed
- β³ π» #222 The Assets page never loaded in 4.3.0
- β³ βοΈ #214 A "contains" condition did not match capitals
- β³ βοΈ #216 A workflow email from a chosen mailbox always failed
- β³ π³ The Docker image was missing PHP extensions
- β³ π A failed DNS lookup read as a missing record
- β³ π A link could change data
- β³ π Access outlived its removal
- β³ π Knowledge articles could run scripts
- β³ π Knowledge writes ignored permissions
- β³ π Company boundaries (Oct 2026)
- β³ π Smaller gaps (Oct 2026)
- β³ π Escaped text could leave its attribute
- β³ π Task descriptions were not cleaned
- β³ π Task documents ignored company scope
- β³ π Repeating tasks ignored company scope
- β³ π¬ #183 Mailbox checks overlapped
- β³ π #188 Transfer lock shown off when unknown
- β³ β #184 Subtask names and Overdue
- β³ π§© #186 Teams: the buttons did nothing
- β³ π Text in a change could run script
- β³ π AI settings changed without the AI permission
- β³ πͺ #178 Deleting an analyst failed
- β³ π« A team with no departments showed 0 tickets
- β³ π Projects: adding a phase did nothing on Save
- β³ π Leavers could still sign in
- β³ πΌοΈ Logo and courses broke on Apache with PHP-FPM
- β³ π’ Chat tickets ignored your ticket numbering
- β³ π Dates shown as a dash, or in server time
- β³ π Assets β Users showed people from other companies
- β³ π Restricted analysts could read other modules' data
- β³ πΌοΈ Replies with a picture in the thread failed to send
- β³ π Reply attachments never reached the customer
- β³ π οΈ Outbound email attachments β Developer Guide
- β³ π A global SSO provider was missing from the portal
- β³ π Behind a proxy, the SSO redirect said http
- β³ βοΈ The portal tagline moved when you saved it
- β³ π¨ The portal settings screen forgot what you saved
- β³ π‘οΈ The approvals inbox said "Error" and nothing else
- β³ π A table's answers were missing from the PDF
- β³ β A single-select column let you tick every option
- β³ π The portal ignored a form's field widths
- β³ π The tasks board stopped taking clicks
- β³ ποΈ #121 The index list is out of date after upgrading
- β³ π #133 The calendar subscription was empty
- β³ π #131 Tasks always reopened on the board
- β³ π₯ #129 Every page returned HTTP 500 after upgrading
- β³ π³ #127 A PHP warning above the System page
- β³ π #126 Notes stamped with the server's clock
- β³ π Storing every date in UTC
- β³ πͺ The portal was down for everyone signed in
- β³ βοΈ #120 Workflow notes could never be written
- β³ βοΈ #123 Three errors when running Database Verification
- β³ π #122 The description box was a stub in the corner
- β³ π£ Demo data deleted real accounts
- β³ π #117 Sign-in redirected to the wrong address
- β³ π¨ #108 The priority dot was invisible
- β³ β±οΈ #116 Time logged from the right-click menu
- β³ π #114 API keys refused by our own guard
- β³ ποΈ #110 Assigning a task told nobody
- β³ πͺ #107 Signed out while still working
- β³ π #103 "Share with Requester" reached nobody
- β³ π #102 Search found nothing for hyphens
- β³ πͺ #101 Source code editor opened behind
- β³ βοΈ #88 Subtasks could not be ticked off
- β³ π» #84 Asset deep link selected nothing
- β³ π« #79 A new ticket arrived with no status
- β³ π§ #79 A ticket from email did not say so
- β³ π #78 Bell opened to nothing
- β³ π¬ #77 Mail only collected from Inbox
- β³ π #74 The default password could not be changed
- β³ π¦ #70 Renaming an impact level
- β³ π€ #67 App-only mailboxes could not send
- β³ π #45 Verify only ever worked for Microsoft
- β³ π #45 IMAP reported as not authenticated
- β³ βοΈ An email template stopped escaping itself
- β³ π The portal dashboard showed the wrong time
- β³ π’ The folder said 99 and the list showed 96