en enterprise overview

Enterprise Support

LangBot Enterprise Support is for organizations that need an official support relationship and formal procurement documents. Your subscription also directly funds continued LangBot development.

Note

LangBot remains free under Apache License 2.0. Enterprise Support is not a commercial-use license: it unlocks no features and does not restrict organizations that don't subscribe.

Plans

	Enterprise Support	Enterprise Assurance
Annual fee (USD)	US$2,900	US$7,500
Best for	Funding the project with a formal support relationship	Running LangBot in production
Contract, invoice and annual certificate	✓	✓
Enterprise tickets, first response within 2 business days	✓	✓
Critical security notices, quarterly release & security digest	✓	✓
Annual 60-minute usage review	1	1
Priority review of public roadmap proposals	✓	✓
Listing as an enterprise supporter (with consent; anonymity available)	✓	✓
Registered production instance	—	1
Remote technical consultations (60 min each)	—	4 per year
Pre-upgrade compatibility advice, priority incident triage	—	✓
Confirmed Core defects enter the priority fix queue	—	✓
Annual version, dependency and security status summary	—	✓

Fees are charged per contracting organization per year, not per seat or deployment. Taxes, invoice type and service dates follow the formal quote and contract.

Next steps

• Service scope and response: what's included, what isn't, and how response time is counted
• Submit a ticket: how subscribers request support
• Procurement and activation: contracts, invoices and deliverables

To subscribe, email hello@langbot.app.