Device Logs

Device Logs

Look up a Mac or mobile device and browse its whole history in one place. Read-only.

How to use it

1. Connect to Jamf Pro and click Connect →. The tool checks Read Computers (Mac logs) and Read Mobile Devices (mobile logs). Then click Continue → (or Proceed Anyway →).
2. Choose Mac Computers or Mobile Devices, enter a Device Name or Serial Number and click Search.
3. Pick the device from the results. Its history is loaded from Jamf Pro.

Reading the history

Tabs across the top split the history into sections. Each tab shows how many entries it has.

Section	What it shows
All	Every entry
Policies	Policy runs and their status
MDM Commands	Completed, pending and failed MDM commands
Usage	Usage logs
Audits	Audit entries
Screen Sharing	Screen sharing sessions
Casper Remote / Casper Imaging	Older Casper Remote and Imaging entries, where the server still has them
User Location	User and location snapshots

Entries are marked as succeeded, failed, pending or for information. Type in Filter… to narrow the list.

Export

• Copy Logs copies the entries shown to the clipboard. Copy Entry copies one entry.
• Save CSV… saves the entries shown as <device name>.csv.
• Send Command → opens Command with this device already selected.

Tips

• To see only a Mac's pending and failed MDM commands, use MDM Command Queue.
• To see which policies apply to a Mac, rather than which have run, use Policy Scope.

Permissions: Read Computers (Mac Computers), Read Mobile Devices (Mobile Devices).