Self Service Audit

Self Service Audit

Check every Self Service policy for the problems users notice first: disabled items, missing descriptions and missing icons. Read-only.

How to use it

1. Connect to Jamf Pro and click Connect & Check Permissions. The tool checks Read Policies.
2. Click Continue → (or Proceed Anyway →) to scan. The tool reads every policy and keeps the ones with Self Service turned on.

Results

Policies are split into two tabs, Issues and Healthy, each with a count. Each policy shows its Self Service display name, category, description and icon, plus any issues:

Issue	Meaning
Disabled	The policy is in Self Service but disabled, so users can't run it
No Description	The policy has no Self Service description
No Icon	The policy has no Self Service icon

Issues Only and Search narrow the list. If no policies use Self Service, you see No Self Service Policies Found.

Fixing what it finds

• Write missing descriptions with Self Service Descriptions, then paste them into Jamf Pro.
• Add missing icons with Icons: Extract from .app turns an app's icon into a PNG, and Attach to a Policy… uploads it.

Export

• Export CSV saves SelfServiceAudit_<server>.csv.
• Export HTML saves SelfServiceAudit_<server>.html with each policy's name, category, description, icon and issues.

Scan Again returns to the start.

Permissions: Read Policies.