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MDM Command Queue

MDM Magic edited this page Nov 11, 2026 · 1 revision

MDM Command Queue

Look up a Mac and see its pending, failed and completed MDM commands. Read-only.

Use it when a profile, app or command hasn't reached a Mac and you want to know whether the command is still waiting, or failed.

How to use it

  1. Connect to Jamf Pro and click Connect & Check Permissions. The tool checks Read Computers. Then click Continue → (or Proceed Anyway →).
  2. Under Search for a device, enter a device name and click Search, then pick the Mac.

Results

Commands are split into three tabs, each with a count:

Tab What it shows
Failed Commands that failed, with the error message Jamf Pro recorded
Pending Commands still waiting for the Mac to pick them up
Completed Commands the Mac has completed

Each command shows its name, when it was issued, the Last push date and, where Jamf Pro recorded one, the user who sent it.

New Search looks up another Mac, and Reset goes back to the start.

Tips

  • Lots of pending commands and an old Last push date usually mean the Mac isn't checking in. Try a Blank Push from Command, and if that doesn't help, run Network Check from a Mac on the same network.
  • For the device's full history, use Device Logs.
  • This tool covers Macs only.

Permissions: Read Computers.

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