Post Onboarding SaaS Operating Readiness

Post-Onboarding SaaS Operating Readiness

Status date: 2026-06-02.

Slice Name

Post-onboarding SaaS operating readiness.

Current Position

Completed before and during this slice:

• public trial-to-pilot intake plan;
• public licensing interface hardening;
• public SaaS Control Plane contract;
• public tenant onboarding contract;
• public entitlement status contract;
• private trial package readiness gates in cavra-enterprise PR #61;
• private customer pilot handoff evidence in cavra-enterprise PR #62;
• private tenant onboarding readiness evidence in cavra-enterprise PR #63;
• private entitlement and license-service handoff evidence in private PR #64;
• private paid-pilot promotion evidence in private PR #65;
• private customer rollout closeout evidence in private PR #66;
• public-safe commercialization batch syncs.

This slice has started with the public hosted policy registry readiness contract, public tenant audit-store operating contract, and public billing/subscription boundary documentation.

Why This Is Next

After onboarding, CAVRA needs steady-state operating evidence for hosted policy registry readiness, tenant audit-store health, billing/subscription status, license-service observability, support ownership, and SaaS dashboards.

Proposed PR Sequence

1. Public hosted policy registry readiness contract. Delivered.
2. Public tenant audit-store operating contract. Delivered.
3. Public billing/subscription boundary documentation. Delivered.
4. Private hosted policy registry readiness evidence.
5. Private tenant audit-store operating evidence.
6. Private billing/subscription and license-service observability evidence.
7. Private SaaS operating readiness rollup evidence.
8. Private support and customer-success operating handoff evidence.
9. Private operating dashboard and support escalation rollup evidence.
10. Private final SaaS customer operating closeout evidence.
11. Public docs/wiki sync and public customer operating dashboard/support handoff contracts.

Boundary

The public Community repository may contain public-safe contracts, unavailable responses, documentation, and synthetic examples only. Enterprise source, customer data, private policy packs, billing records, license keys, provider URLs, connector credentials, and SaaS backend code remain private.

Recommended Next PR

Continue private SaaS operating automation required for trial-to-paid customer scale. Private hosted policy registry readiness through final SaaS customer operating closeout evidence is delivered in cavra-enterprise PRs #67-#73.