Stale Devices

Stale Devices

Find Macs that haven't checked in with Jamf Pro for a while. Read-only.

How to use it

1. Connect to Jamf Pro and click Connect →. The tool checks Read Computers. Then click Continue → (or Proceed Anyway →).
2. Choose a Check-in Threshold: 7, 14, 30 (default), 60, 90 or 180 days. Macs that haven't checked in within this window are reported as stale.
3. Click Find Stale Devices. The tool reads your whole computer inventory, 200 at a time, showing its progress.

Results

The table lists each stale Mac with its name, serial number, macOS version, username and days since its last check-in. Macs that have never checked in are always included. Click a column heading to sort, and type in Filter… to search by name, serial number or username.

If every Mac has checked in within the threshold, you see No stale devices found.

Back changes the threshold, and Change Server goes back to the start.

Export

• Export CSV saves stale_devices_<days>d.csv.
• Export HTML saves stale_devices_<days>d.html. Devices are banded as Critical (more than 90 days, or never), Warning (more than 30 days) and Moderate, with a filter button for each.

Exports include only the devices shown, so a filter applies to them too.

Tips

• Fleet Health shows the same check-in data as a summary, with fixed 30- and 60-day bands.
• Before removing a stale Mac from Jamf Pro, check its history in Device Logs and whether it has pending commands in MDM Command Queue.

Permissions: Read Computers.