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Assets Group By Type PR Review
PR #340 by vsc55 Β· Closes #337 Β· Built on #339 (review) Β· Verdict: merge, with fixes Β· 5.3.0
The list on the left of Assets was one flat A-Z list, so finding the phones meant searching or scrolling, and how many of each there were was nowhere on the page. Group by type, beside Show retired, draws one heading per asset type - its icon, its name and its count - in the types' own order, then No type. It came on top of #339, so that Intune devices have a type to be grouped by. User page: Assets.
| Question | Result |
|---|---|
| Off, is the list exactly as it was? | Yes - the test checks the list is flat as before with it off |
| Does anything on the server change? | No - presentation only, no endpoint changes. asset-management/table.php and the data-table engine are untouched, as agreed on #337 |
| Search, Show retired, the right-click menu, Ctrl/Shift selection | Work within the groups. Shift now selects in the order the rows are on screen |
| A link to an asset in a closed group? | The open asset is always shown, so a link never lands on a hidden row |
| An empty group? | A group nothing was found in is not drawn |
| An asset whose type is switched off, hidden or another company's? | Under No type in the PR; its own heading after the merge - see fix 1 |
The merge added tests/asset-list-group-by-type.php (headless Chrome, 5 checks), which feeds the real page a made-up list and reads the headings it draws - nothing is written to the database.
-
An asset is grouped by its own type id. The PR looked the type up in the list of types the analyst can pick, so an asset whose type is switched off, hidden or another company's landed under No type. It now gets a heading of its own, named as
get_assets.phpnames it (asset_type_name). -
The groups are built in one pass with
Maps, instead ofincludes()/find()for every asset - linear on a large estate. -
A test:
tests/asset-list-group-by-type.php, headless, 5 checks. - Changelog id renumbered to #2932 (the PR's #2927 had been taken).
- Translations of the two new strings into the eight maintained languages; this write-up, the user page and vsc55's entry on the Contributors page.
- The list only, not the Table. The Table already groups, filters and sorts by any column, including type; the grouping belongs to the list, which had none (Ed, 2026-11-14).
-
Remembered in the browser, not the account -
assets_group_by_typeand the closed groups (assets_type_groups_closed) are inlocalStorage, like Show retired. Another browser starts ungrouped. - No Feature Bingo card: a card's check reads the database, and this choice lives only in the browser.
- The help (Assets β Help β Tips) describes it in a card that is still English in every language.
FreeITSM β an open-source IT Service Management platform Β· github.com/edmozley/freeitsm Β· MIT licence
- Installation
- β° Scheduled tasks (cron jobs)
-
Architecture
- β³ π§Ή Root folder tidy (URL routing)
- β³ π Database Integrity (FKs & constraints)
- β³ π οΈ Database Verification β Developer Guide
- β³ π§© Service Layer (UI + API share code)
- β³ πͺ€ Code traps (the TRAP: comments)
- β³ π Commenting for the Engineering wiki
- β³ π οΈ Engineering wiki scanner - Developer Guide
- β³ π Service-Layer progress
- π€ Contributing (read before a pull request)
- π§ͺ Developer tests
- π PDF exports moved to PDFKit (#254)
- AI Providers
- Internationalisation (i18n)
- Timezones & Time Handling
- π Date & Time Formats
- π± Currencies
- π§ The sidebar (optional module rail)
- π§© Preference templates
- π Display order (modules, Watchtower cards) β Developer Guide
- Theming & Dark Mode
- ποΈ Recent β getting back to what you were doing
- β¨οΈ Command palette (βK)
- π Searching inside tickets
- π Attached documents
-
MobileβFriendly
- β³ π« Mobile: Tickets
- β³ π» Mobile: Assets
- β³ π Mobile: Calendar
- β³ π Mobile: Knowledge
- β³ π¦ Mobile: Service Status
- β³ πΌ Mobile: Watchtower
- β³ π§© Mobile: Problem Management
- β³ π Mobile: Change Management
- β³ πΏ Mobile: Software
- β³ β Mobile: Tasks
- β³ π Mobile: Forms
- β³ π Mobile: Contracts
- β³ π Mobile: Domains
- β³ π Mobile: People
- β³ π Mobile: Projects
- β³ ποΈ Mobile: Files
- β³ π Mobile: LMS
- β³ πΊοΈ Mobile: CMDB
- β³ πΊοΈ Mobile: Network Mapper
- β³ π§ Mobile: Process Mapper
- β³ βοΈ Mobile: Workflow
- β³ π₯οΈ Mobile: System
- β³ π Mobile: Reporting
- β³ π Mobile: System Wiki
- β³ π Mobile: Self-Service Portal
- β³ π§° Mobile: Techniques & Tricks
-
Security
- Layer 1 β which modules you can enter
- β³ π§© Module Access Control
- β³ π οΈ Module Access β Developer Guide
- β³ π Switching modules off
- β³ π οΈ Module availability β Developer Guide
- β³ π Module availability β design (#217)
- Layer 2 β what you can administer
- β³ π Roles & Permissions
- β³ π οΈ Roles β Developer Guide
- β³ π€ Why capabilities are constants
- Layer 3 β the System module
- β³ π Admin Access Control
- Hardening
- β³ π Security review response 2026-08
- β³ π‘οΈ Security hardening 2026-08
- β³ π οΈ Security hardening 2026-08 β Developer Guide
- β³ π‘οΈ Round three β plain English
- β³ π οΈ Round three β Developer Guide
- β³ π‘οΈ CSRF protection (S4) β Developer Guide
- Single Sign-On (SSO)
- ποΈ LDAP & Active Directory
-
π¦ Microsoft Entra ID
- β³ π₯ Importing people and groups
- β³ π» Intune: assets to their primary user
- β³ π’ Organisation chart
- β³ π οΈ Entra directory sync β Developer Guide
- β³ π οΈ Entra import - review (#235)
- β³ π οΈ Entra follow-ups - review (#237-#240)
- β³ π οΈ Intune primary user - review (#236)
- β³ π οΈ Intune after an Entra import - review (#334)
- β³ π οΈ Intune primary user history - review (#338)
- β³ π οΈ Intune asset types - review (#339)
- β³ π οΈ Intune scheduled syncs - review (#344)
- β³ π οΈ Microsoft 365 in Integrations - review (#352)
- β³ π οΈ Organisation chart - reviews (#242, #265)
- π CardDAV contact sync
- Browser Extension
- API Reference
-
π REST API β how it works
- β³ π Proposal: custom fields, inventory import and change evidence (#194)
- β³ π οΈ Custom fields, evidence + inventory - review (#195-#197)
- β³ π οΈ Long forms in a task's Work view - review (#198)
- β³ π οΈ Empty Procedures fold - review (#247)
- β³ π« REST API: Tickets
- β³ π» REST API: Assets
- β³ π΄ REST API: Problems
- β³ π REST API: Changes
- β³ π REST API: Knowledge
- β³ β REST API: Tasks
- β³ ποΈ REST API: CMDB
- β³ π REST API: Contracts
- β³ ποΈ REST API: Calendar
- β³ πΏ REST API: Software
- β³ π REST API: Domains
- β³ π¦ REST API: Service Status
- β³ βοΈ REST API: Morning Checks
- β³ π REST API: Forms
- β³ βοΈ REST API: Workflow
- β³ π·οΈ REST API: Cost centres
- β³ π’ REST API: Companies
- β³ π REST API: Chart of accounts
- β³ π REST API: Projects
- β³ π‘οΈ API threat protection
- β³ π§βπΌ REST API: Analysts
- β³ πΊοΈ REST API: Network Mapper
- β³ π§ Using the API docs page
- β³ π OpenAPI specification
- β³ β OpenAPI: kept correct
- β³ π οΈ Maintaining the catalogue
- Watchtower
-
Tickets
- β³ Reply subject and replying to one message
- β³ π Live updates
- β³ π οΈ Watching a ticket - Developer Guide (1 of 2)
- β³ βοΈ Ticket address suggestions - Developer Guide
- β³ π οΈ CSAT delay and reminder - Developer Guide
- β³ π οΈ Ticket checklist step types - Developer Guide (1 of 2)
- β³ π οΈ Right-click Attach checklist - Developer Guide
- β³ π οΈ Checklists in the REST API - Developer Guide
- β³ π A ticket's related block and attachments - Developer Guide
- β³ π οΈ Inbox.js map β Developer Guide
- β³ π οΈ Floating windows & the file viewer β Developer Guide
- β³ π οΈ Tickets settings β Developer Guide
- β³ π Simpler ticket and task forms - design (#218)
- β³ ποΈ The ticket workspace
- β³ π Forms on tickets
- β³ π The ticket table
- β³ π Rota copy and paste β Developer Deep Dive
- β³ β Checklists & SOPs
- β³ βοΈ Mandatory fields
- β³ π§Ύ Custom ticket fields
- β³ π·οΈ Ticket categories
- β³ π§Ύ A type for every new ticket
- β³ π₯ Assigning tickets to a team, and escalation
- β³ π’ One board across every company
- β³ π Many companies: searchable lists (#358)
- β³ π Ticket dashboard β Developer Guide
- β³ Mailbox Authentication
- β³ π€ Email send log
- β³ βοΈ Emailed reports
- β³ π Attachment size limits and large emails
-
β³ Basic IMAP mailboxes
- β³ π Basic IMAP without the PHP extension (#257)
- β³ π οΈ Basic IMAP client β Developer Guide
- β³ π§ͺ Basic IMAP client β Testing and verifying
- β³ π οΈ Basic IMAP - Sent copy - Developer Guide (#270)
- β³ π οΈ Verifying a mail folder β Developer Guide
- β³ π οΈ Mailbox providers β Developer Guide
- β³ π οΈ How Gmail mail collection works β Developer Guide
- β³ Email rendering & images
- β³ SLA Management
- β³ WhatsApp channel
-
β³
βοΈ Telegram channel - β³ β CSAT company scope and filters β Developer Guide
- β³ π₯ Microsoft Teams channel
- β³ π¨οΈ Mattermost channel
- β³ π¬ Web chat channel
- β³ π£ Slack channel
- β³ π Linking tickets
- β³ β Record previews
- β³ π Ticket notes: internal or shared
- β³ ποΈ Canned responses
- β³ βοΈ Limiting replies to particular senders
- β³ π¨ Telling the analyst a ticket is theirs
- β³ βοΈ Email signatures
- β³ π The public web address
- β³ π’ Ticket numbering
- β³ π Raising a ticket for someone else
- β³ π Merging tickets
- β³ π Confidential tickets
- β³ π₯ Portal managers
- β³ π Who has seen a ticket
- β³ π Reading long tickets
- β³ β Splitting tickets
- β³ β Selecting several tickets
- β³ ποΈ The folder pane
- β³ π½ Just my tickets, or no closed ones
- β³ π οΈ Snoozing tickets β Developer Guide
- β³ π₯ Collision detection
- β³ β±οΈ Time tracking
- β³ π Case reports - a ticket and its work as one PDF
- β³ π Scheduled work in your own calendar
- Problem Management
-
Tasks
- β³ π οΈ Task board and subtasks β Developer Guide
- β³ π§βπ€βπ§ People on a task ("Involved")
- β³ π Repeating tasks
- β³ π’ Moving a task between companies
- π Projects
-
Assets
- β³ π οΈ Asset list by type - review (#340)
- β³ π’ Moving an asset between companies
- β³ π Shared asset locations
- β³ π§βπΌ Assigning assets to analysts
- β³ π Warranty and lease alerts
- β³ π Leases
- β³ π Saved table views
- β³ π¨οΈ Recording anything, and importing it
- β³ π§© Asset type layouts
- β³ π Inventory freshness
- β³ π Linked configuration item
- β³ π Connected assets
- β³ π Asset review
-
β³ π·οΈ QR asset labels
- β³ π οΈ QR asset labels β Developer Guide
- β³ π Asset label designer - design (#229)
- β³ π· Asset scanning β Developer Guide
- β³ π οΈ Asset tag numbering β Developer Guide
- β³ π οΈ Asset reconciliation β Developer Guide
- β³ π οΈ Reconciliation, tags + labels - review (#164)
- β³ π Who holds what, and handover documents
- β³ π₯οΈ The inventory agent (PowerShell)
- β³ ποΈ Proxmox VE servers
- β³ βοΈ VMware Cloud Director servers
- β³ πͺ Hyper-V and Failover Clusters
- β³ π Linking equipment to tickets
- β³ βοΈ Follow-up tasks on a ticket
- Knowledge
- Change Management
- Calendar
- Morning Checks
- Reporting
- Software
-
Forms
- β³ π¨ The form designer β Developer Guide
- β³ π Layout & the grid β Developer Guide
- β³ ποΈ Collections β grouping submissions
- β³ π Submissions as PDFs
- β³ β‘ What happens next β a form's own actions
- β³ π οΈ Sections & conditional logic β Developer Guide
- β³ π οΈ Lookup fields β Developer Guide
- β³ π‘οΈ Catalogue request approvals
- People
- Starters & leavers
- Domains
- ποΈ Files
- Contracts
- Service Status
- π Notifications
- π¨ War Room
- Self-Service Portal
- LMS
- Process Mapper
-
CMDB
- β³ π§± Designing your CMDB
- β³ π οΈ CMDB β Developer Guide
- β³ π οΈ Impact analysis β Developer Guide
- β³ π οΈ Data quality β Developer Guide
- β³ π οΈ Record references β Developer Guide
- β³ π οΈ CMDB assistant - Developer Guide
- β³ π Linked assets
- β³ π Linking an asset to its CI - design (#201)
- β³ π Discovery and redundancy-aware impact - design (#199)
- β³ π οΈ Relationship wording - review (#297)
- Network Mapper
-
Workflows
- β³ π οΈ Workflow engine β Developer Guide
- β³ π οΈ Workflows for tasks β Developer Guide
- β³ π οΈ Workflow notes on a ticket β Developer Guide
- β³ π οΈ Workflow category routing β Developer Guide
- β³ π Workflows in order, child tickets - design (#304)
- β³ β° Time-Based Triggers
- β³ πͺ Webhooks
- β³ π¬ Webhook Message Formats
- β³ π HTTPS Certificates & CA Bundles
- β³ π οΈ SSL Verification β the Global Setting
- β³ π Workflow & Webhook Pitfalls
- Issue trackers (Jira, Azure DevOps)
- π‘ Zabbix (monitoring)
- π¬ Microsoft Teams alerts
- π 3CX (phone system)
-
System
- β³ π οΈ System cards by topic - review (#347)
- β³ π¦ Microsoft 365 (Entra ID and Intune)
- β³ π οΈ Preferences β Developer Guide
- β³ π§Ή Maintenance
- β³ βοΈ Emailed reports
- β³ π Finding people in the Analysts list
- β³ πͺ When an analyst leaves
- β³ π οΈ System β Branding β Developer Guide
- β³ π©Ί Page health (D019) β Developer Guide
- β³ β Feature Bingo
- β³ π Locations
- β³ π·οΈ Cost centres
- β³ π Chart of accounts
- β³ π· Photo Album
- β³ Demo Data
- β³ π οΈ Demo Data β Developer Guide
-
Overview
- β³ π Progress tracker
- β³ Concepts & vocabulary
- β³ Email routing & mailboxes
- β³ Settings: global vs per-company
- β³ Users & self-service
- β³ Staff cross-company access
- β³ One company supporting another
- β³ π’ One board across every company
- β³ Worked examples
- β³ Pitfalls & gotchas
- β³ Scope: what it's for
- β³ π οΈ Developer Guide (make a module multi-company)
- β³ ποΈ Case study: CMDB (a linked graph)
- β³ π§ͺ Test harness (prove it's isolated)
- What this is
-
π Bugs resolved
- β³ π’ #356 Assets People and All companies
- β³ π #354 Workspace Links missed tasks
- β³ π Asset holders through the API (5.4.0)
- β³ π Files folder delete did not check inside (5.4.0)
- β³ π The Intune tab did not check the company
- β³ π #332 Files viewer would not open
- β³ π #333 Note attachments downloaded
- β³ πͺ #326/#327 Form webhook Full record
- β³ π #325 Form PDF download failed
- β³ π Small fixes in 5.1.0
- β³ π CMDB relationships read backwards (5.1.0)
- β³ π #301 CSAT delay was never applied
- β³ π #281 Comments imported from Jira never arrived
- β³ π #288 A change failed to open with Enforce approvals on
- β³ π Long non-Latin articles never got an embedding
- β³ π« #280 Email lookups scanned the whole table
- β³ β #266 Dragging a task told nobody
- β³ π #255 Article previews showed HTML codes
- β³ π #252 A link to a Knowledge article did not open
- β³ π #254 PDFs could not print Polish
- β³ π #250 Clicking a folder left the open article on screen
- β³ π« #260 The dashboard cog did nothing
- β³ π« #248 A department rule never matched on four routes
- β³ π A directory account could be matched to someone else
- β³ π« #244 Reply went to the assigned analyst
- β³ π Mailbox sign-in was not checked
- β³ π Four weaknesses around signing in
- β³ π A lookup answer could name any record
- β³ π« #227 A mailbox could not be deleted
- β³ π« #226 A picture on a note could not be closed
- β³ π» #222 The Assets page never loaded in 4.3.0
- β³ βοΈ #214 A "contains" condition did not match capitals
- β³ βοΈ #216 A workflow email from a chosen mailbox always failed
- β³ π³ The Docker image was missing PHP extensions
- β³ π A failed DNS lookup read as a missing record
- β³ π A link could change data
- β³ π Access outlived its removal
- β³ π Knowledge articles could run scripts
- β³ π Knowledge writes ignored permissions
- β³ π Company boundaries (Oct 2026)
- β³ π Smaller gaps (Oct 2026)
- β³ π Escaped text could leave its attribute
- β³ π Task descriptions were not cleaned
- β³ π Task documents ignored company scope
- β³ π Repeating tasks ignored company scope
- β³ π¬ #183 Mailbox checks overlapped
- β³ π #188 Transfer lock shown off when unknown
- β³ β #184 Subtask names and Overdue
- β³ π§© #186 Teams: the buttons did nothing
- β³ π Text in a change could run script
- β³ π AI settings changed without the AI permission
- β³ πͺ #178 Deleting an analyst failed
- β³ π« A team with no departments showed 0 tickets
- β³ π Projects: adding a phase did nothing on Save
- β³ π Leavers could still sign in
- β³ πΌοΈ Logo and courses broke on Apache with PHP-FPM
- β³ π’ Chat tickets ignored your ticket numbering
- β³ π Dates shown as a dash, or in server time
- β³ π Assets β Users showed people from other companies
- β³ π Restricted analysts could read other modules' data
- β³ πΌοΈ Replies with a picture in the thread failed to send
- β³ π Reply attachments never reached the customer
- β³ π οΈ Outbound email attachments β Developer Guide
- β³ π A global SSO provider was missing from the portal
- β³ π Behind a proxy, the SSO redirect said http
- β³ βοΈ The portal tagline moved when you saved it
- β³ π¨ The portal settings screen forgot what you saved
- β³ π‘οΈ The approvals inbox said "Error" and nothing else
- β³ π A table's answers were missing from the PDF
- β³ β A single-select column let you tick every option
- β³ π The portal ignored a form's field widths
- β³ π The tasks board stopped taking clicks
- β³ ποΈ #121 The index list is out of date after upgrading
- β³ π #133 The calendar subscription was empty
- β³ π #131 Tasks always reopened on the board
- β³ π₯ #129 Every page returned HTTP 500 after upgrading
- β³ π³ #127 A PHP warning above the System page
- β³ π #126 Notes stamped with the server's clock
- β³ π Storing every date in UTC
- β³ πͺ The portal was down for everyone signed in
- β³ βοΈ #120 Workflow notes could never be written
- β³ βοΈ #123 Three errors when running Database Verification
- β³ π #122 The description box was a stub in the corner
- β³ π£ Demo data deleted real accounts
- β³ π #117 Sign-in redirected to the wrong address
- β³ π¨ #108 The priority dot was invisible
- β³ β±οΈ #116 Time logged from the right-click menu
- β³ π #114 API keys refused by our own guard
- β³ ποΈ #110 Assigning a task told nobody
- β³ πͺ #107 Signed out while still working
- β³ π #103 "Share with Requester" reached nobody
- β³ π #102 Search found nothing for hyphens
- β³ πͺ #101 Source code editor opened behind
- β³ βοΈ #88 Subtasks could not be ticked off
- β³ π» #84 Asset deep link selected nothing
- β³ π« #79 A new ticket arrived with no status
- β³ π§ #79 A ticket from email did not say so
- β³ π #78 Bell opened to nothing
- β³ π¬ #77 Mail only collected from Inbox
- β³ π #74 The default password could not be changed
- β³ π¦ #70 Renaming an impact level
- β³ π€ #67 App-only mailboxes could not send
- β³ π #45 Verify only ever worked for Microsoft
- β³ π #45 IMAP reported as not authenticated
- β³ βοΈ An email template stopped escaping itself
- β³ π The portal dashboard showed the wrong time
- β³ π’ The folder said 99 and the list showed 96