Customer Renewal And Expansion Readiness

Customer Renewal And Expansion Readiness

The customer renewal and expansion readiness packet validates that a Managed or Enterprise customer has enough operating evidence to renew confidently and evaluate expansion opportunities.

It is sanitized and reference based. It checks value realization, adoption depth, AISPM posture continuity, unresolved risk, expansion candidates, and the commercial handoff.

Required Areas

• operating review readiness
• account owner
• customer success owner
• commercial owner
• security owner
• executive sponsor
• value realization
• adoption depth
• posture continuity
• unresolved risk
• expansion candidates
• commercial handoff
• next checkpoint

Validate The Live Sanitized Packet

python3 scripts/validate_customer_renewal_expansion.py \
  --packet examples/customer-renewal-expansion/customer-renewal-expansion.live.sanitized.example.json \
  --require-live

CLI equivalent:

cavra release customer-renewal-expansion \
  --packet examples/customer-renewal-expansion/customer-renewal-expansion.live.sanitized.example.json \
  --require-live

Completion condition:

{
  "ready_for_customer_renewal_expansion": true,
  "blocker_count": 0,
  "warning_count": 0
}